Web Operations
Keeping the Data On Time
Publisher: O'Reilly Media
Released: June 2010
Pages: 338

A web application involves many specialists, but it takes people in web ops to ensure that everything works together throughout an application's lifetime. It's the expertise you need when your start-up gets an unexpected spike in web traffic, or when a new feature causes your mature application to fail. In this collection of essays and interviews, web veterans such as Theo Schlossnagle, Baron Schwartz, and Alistair Croll offer insights into this evolving field. You'll learn stories from the trenches--from builders of some of the biggest sites on the Web--on what's necessary to help a site thrive.

  • Learn the skills needed in web operations, and why they're gained through experience rather than schooling
  • Understand why it's important to gather metrics from both your application and infrastructure
  • Consider common approaches to database architectures and the pitfalls that come with increasing scale
  • Learn how to handle the human side of outages and degradations
  • Find out how one company avoided disaster after a huge traffic deluge
  • Discover what went wrong after a problem occurs, and how to prevent it from happening again

Contributors include:

John Allspaw

Heather Champ

Michael Christian

Richard Cook

Alistair Croll

Patrick Debois

Eric Florenzano

Paul Hammond

Justin Huff

Adam Jacob

Jacob Loomis

Matt Massie

Brian Moon

Anoop Nagwani

Sean Power

Eric Ries

Theo Schlossnagle

Baron Schwartz

Andrew Shafer

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O'Reilly MediaWeb Operations
 
5.0

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(6 of 7 customers found this review helpful)

 
5.0

Post-Graduate level Internet Operations

By Leam

from SW Georgia

About Me Sys Admin

Verified Reviewer

Pros

  • Easy to understand
  • Well-written

Cons

    Best Uses

    • Anti-Silo
    • Cross-Team
    • Intermediate

    Comments about O'Reilly Media Web Operations:

    Think of this book as a post-graduate level "Introduction to Internet Support". The authors advocate all those things experienced technicians know make the real difference; metrics, disaster planning, cross-team communication...the list goes on and on.

    If you're a technician, read this book and start working the practices. Graph some performance, spend time with the coders, think through how you might deal with double or triple your current traffic or server load. You will become the "go to" person when there are questions and your career will get a lot more fun!

    At the (Project) Manager level? Buy copies for everyone on your team and start enabling them. Focus on one or two avenues and break down the barriers to effective efficiency. Demonstrate the advantages to your senior managment so they green light bigger, more challenging tasks. Find those one or two folks whose minds are open to the possibilities and give them a copy of Making Things Happen: Mastering Project Management (Theory in Practice (O'Reilly)). Expect others to look to you for advice.

    This isn't a "Try this code" sort of book! There's a bit of challenge if you go to work, ask about metrics, and get blank stares. Challenge...opportunity...options. Read the book, find what really excites you, and go make things better.

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