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Table of Contents

Chapter: Course Introduction

Course Introduction

01m 39s

Chapter: Module 1: Troubleshooting Theory and Procedures

Module 1: Troubleshooting Theory and Procedures Introduction

00m 33s

Lesson 1.1: Introduction to Troubleshooting

09m 33s

Lesson 1.2: Cisco's Structured Troubleshooting Model

02m 51s

Lesson 1.3: Define the Problem

02m 32s

Lesson 1.4: Collect Information

03m 4s

Lesson 1.5: Analyze the Information

03m 51s

Lesson 1.6: Eliminate Potential Causes

03m 2s

Lesson 1.7: Propose a Hypothesis

01m 11s

Lesson 1.8: Test Hypothesis

06m 4s

Lesson 1.9: Solve and Document

01m 48s

Module 1 Review

00m 28s

Chapter: Module 2: The Network Maintenance and Troubleshooting Toolkit

Module 2: The Network Maintenance and Troubleshooting Toolkit Introduction

00m 40s

Lesson 2.1: Introduction to Network Maintenance

05m 12s

Lesson 2.2: Change Control Procedures

04m 12s

Lesson 2.3: Communication

03m 6s

Lesson 2.4: Documentation

02m 32s

Lesson 2.5: Managing Configuration Files

09m 26s

Lesson 2.6: Limiting show Command Output with Modifiers

14m 37s

Lesson 2.7: Hardware Diagnostic Commands

07m 5s

Lesson 2.8: SPAN Configuration

08m 30s

Lesson 2.9: NetFlow Configuration

09m 11s

Lesson 2.10: EEM Configuration

04m 3s

Module 2 Review

00m 45s

Chapter: Module 3: Troubleshooting Layer 2 Issues

Module 3: Troubleshooting Layer 2 Issues Introduction

00m 19s

Lesson 3.1: Investigating the MAC Address Table and SDM Templates

12m 11s

Lesson 3.2: Troubleshooting VLAN Issues

06m 32s

Lesson 3.3: Troubleshooting IEEE 802.1Q Trunks

10m 42s

Lesson 3.4: Troubleshooting VTP

14m 6s

Lesson 3.5: Troubleshooting Spanning Tree Protocol Issues

32m 10s

Lesson 3.6: Troubleshooting EtherChannel Issues

13m 26s

Module 3 Review

00m 48s

Chapter: Module 4: Troubleshooting IP Addressing

Module 4: Troubleshooting IP Addressing Introduction

00m 29s

Lesson 4.1: Determining IP Addresses of Clients

03m 29s

Lesson 4.2: Determining IP Addresses of Router Interfaces

03m 26s

Lesson 4.3: Checking IP Address Reachability

03m 30s

Lesson 4.4: Troubleshooting DHCPv4 Address Assignment

05m 59s

Lesson 4.5: Troubleshooting IPv6 Dynamic Address Assignment

08m 27s

Module 4 Review

00m 25s

Chapter: Module 5: Troubleshooting Basic Routing Issues

Module 5: Troubleshooting Basic Routing Issues Introduction

00m 32s

Lesson 5.1: Troubleshooting IPv4 Static Routing

04m 50s

Lesson 5.2: Troubleshooting IPv6 Static Routing

04m 1s

Lesson 5.3: Troubleshooting RIPv2 Issues

14m 14s

Lesson 5.4: Troubleshooting RIPng Issues

04m 2s

Lesson 5.5: Troubleshooting HSRP Issues

11m 45s

Lesson 5.6: Troubleshooting VRRP Issues

07m 56s

Lesson 5.7: Troubleshooting GLBP Issues

11m 11s

Lesson 5.8: Troubleshooting FHRP Object Tracking Issues

05m 30s

Module 5 Review

00m 27s

Chapter: Module 6: Troubleshooting EIGRP Issues

Module 6: Troubleshooting EIGRP Issues Introduction

00m 38s

Lesson 6.1: Troubleshooting EIGRP Neighborship Formation

19m 21s

Lesson 6.2: Troubleshooting EIGRP Routing Issues

09m 47s

Lesson 6.3: Troubleshooting Named EIGRP

08m 30s

Module 6 Review

00m 36s

Chapter: Module 7: Troubleshooting OSPF Issues

Module 7: Troubleshooting OSPF Issues Introduction

00m 44s

Lesson 7.1: Troubleshooting OSPFv2 Neighborship Formation

11m 16s

Lesson 7.2: Troubleshooting OSPFv2 Routing Issues

10m 8s

Lesson 7.3: Troubleshooting OSPFv3--Classic Configuration

04m 26s

Lesson 7.4: Troubleshooting OSPFv3--Address Families Configuration

03m 25s

Module 7 Review

01m 0s

Chapter: Module 8: Troubleshooting Route Redistribution

Module 8: Troubleshooting Route Redistribution Introduction

00m 36s

Lesson 8.1: Review of Route Redistribution

13m 42s

Lesson 8.2: Troubleshooting Basic Route Redistribution

04m 46s

Lesson 8.3: Troubleshooting Route Redistribution with Multiple Redistribution Points

09m 36s

Lesson 8.4: IPv6 Route Redistribution Considerations

06m 39s

Module 8 Review

00m 30s

Chapter: Module 9: Troubleshooting BGP Issues

Module 9: Troubleshooting BGP Issues Introduction

00m 39s

Lesson 9.1: Troubleshooting BGP Neighborship Formation

06m 9s

Lesson 9.2: Reviewing BGP Path Selection

08m 25s

Lesson 9.3: Troubleshooting BGP Routing Issues

10m 59s

Lesson 9.4: Troubleshooting Multiprotocol BGP Issues

04m 52s

Module 9 Review

00m 44s

Chapter: Module 10: Troubleshooting Cisco IOS Features

Module 10: Troubleshooting Cisco IOS Features Introduction

01m 2s

Lesson 10.1: Troubleshooting NTP Issues

09m 17s

Lesson 10.2: Troubleshooting Syslog and SNMP Issues

09m 50s

Lesson 10.3: Troubleshooting IP SLA Issues

05m 40s

Lesson 10.4: Troubleshooting Policy-Based Routing Issues

10m 53s

Module 10 Review

00m 48s

Chapter: Module 11: Troubleshooting Network Security Issues

Module 11: Troubleshooting Network Security Issues Introduction

00m 27s

Lesson 11.1: Troubleshooting Port Security Issues

05m 50s

Lesson 11.2: Troubleshooting VACLs

04m 30s

Lesson 11.3: Troubleshooting Private VLANs

09m 19s

Lesson 11.4: Troubleshooting Anti-Spoofing Features

16m 48s

Lesson 11.5: Troubleshooting GRE Tunnel Issues

06m 26s

Lesson 11.6: Troubleshooting AAA Authentication

09m 33s

Module 11 Review

00m 31s

Chapter: Module 12: Troubleshooting Sample Case Studies

Module 12: Troubleshooting Sample Case Studies Introduction

00m 46s

Lesson 12.1: Case Study #1

13m 33s

Lesson 12.2: Case Study #2

06m 15s

Lesson 12.3: Case Study #3

07m 3s

Lesson 12.4: Case Study #4

07m 14s

Module 12 Review

00m 39s

Chapter: Module 13: Final Preparation

Module 13: Final Preparation Introduction

00m 31s

Lesson 13.1: How to Register for the Exam

05m 2s

Lesson 13.2: Study Strategies

11m 35s

Lesson 13.3: What to do on Exam Day

06m 11s

Module 13 Review

01m 8s