HRCI Certification Exams: Your Video Coach to Preparing and Passing the Exams
By Cathy Snyder
Publisher: Pearson
Final Release Date: August 2015
Run time: 1 hour 44 minutes

HRCI Certification Exams: Your Video Coach to Preparing and Passing the Exams provides HR professionals studying for the HRCI exams a resource for calming their fears about the exams and for setting up their own study plan.



One of the most important and exciting additions to Pearson’s new product line for PHR/SPHR test prep is the new video series. This particular video is particularly important and unique because it reaches beyond subject matter expertise. We compiled the questions most frequently asked by others, like you, who were also studying for the HRCI exams, so that we could provide a coach’s approach to addressing each question. You will have the opportunity, through this video series, to work with Kelley Doyle Snyder, a business professional, entrepreneur, and life coach who holds the designation of Professional Certified Coach by the International Coach Federation.

In this video, you can interact with Kelley as you would with any certified life coach. Just select the questions that resonate most deeply with you and listen to Kelley’s responses. But don’t expect "easy answers"?because there is no such thing in coaching, or even in life. Rather, Kelley will challenge and encourage you to "do the work" necessary to empower yourself as you prepare to take the PHR and SPHR exams. And, because Kelley has recorded her responses, you can access Kelley’s insightful suggestions, observations, and strategies as often as you would like.


About the Instructors

Cathy Pantano Winterfield, MBA, MSHE, SPHR, ACC, is President of NovaCore Performance Solutions, a firm dedicated to enhancing the performance of individuals and teams in the workplace. This enterprise represents the culmination of more than 25 years of experience in human resources, training, consulting, management, and coaching in businesses, not-for-profit organizations, and governmental entities. Previously, Cathy served as a member of the Extension Faculty of Cornell University?School of Industrial and Labor Relations, where she was the Director of Human Resource Management Programs. In this role, Cathy designed and directed HR management programs, developed and delivered workshops to managers and HR professionals, formulated training recommendations to remedy specific learning needs within a variety of organizations, and consulted with clients.

Cathy has written several books:

  • Performance Appraisals for Silver Lining Publications, a division of Barnes & Noble
  • PHR Exam Prep for Que Publishing, a division of Pearson Education (first and second editions)
  • Mission-Driven Interviewing: Moving Beyond Behavior Based Questions by PTI Publishing

Cathy has presented at national and local conferences on a variety of topics related to human resources and management development. In addition, she has co-authored more than a dozen online courses in leadership, human resources, management development, and organ donation.

Cathy holds a bachelor of arts degree from Ithaca College, a master of business administration degree from Pace University, and a master of higher education degree from Kaplan University, with a specialty in online college teaching. She has earned the Associate Certified Coach (ACC) credential from the International Coach Federation. She is also a certified administrator of the Myers-Briggs Type Indicator (MBTI) Step I and Step II Assessments, and the Extended DISC. Cathy has likewise earned the Senior Professional in Human Resources (SPHR) designation from the Human Resource Certification Institute, and the CCP (Certified Compensation Professional) designation from WorldatWork. She is a member of the Society for Human Resources Management, the American Society for Training & Development, and the International Coach Federation.

Kelley Snyder is a certified coach, Daring Way™ facilitator, and yoga instructor. Her company, Kelley Doyle Coaching, LLC, specializes in working with individuals to live more bold and authentic lives. Kelley holds a bachelor of arts degree in psychology from Syracuse University and is a graduate of Coach U. She is a certified Daring Way™ facilitator of Dr. Brené Brown’s curriculum to help individuals show up, be seen, and live braver lives. And as a registered yoga teacher, Kelley has taught yoga and meditation at the YMCA in Charlotte, North Carolina since 2010.

She started her coaching business in 2002 following a successful career in television network sales at Discovery Channel. Since 2002, Kelley has accumulated thousands of hours coaching entrepreneurs, financial advisors, attorneys, and corporate executives. In 2013, she added Daring Way™ workshops and retreats to her list of client services. Kelley is passionate about people discovering what it means to be fully alive and encourages them to pursue it boldly.


Skill Level

  • All Levels

What You Will Learn

  • Techniques for coping with test anxiety
  • Strategies for developing your own study plan

Who Should Take This Course

  • The primary audience for this publication consists of HR professionals who have not yet successfully passed the PHR examination. This larger audience includes two subsets of this group: individuals who have already taken the examination (but did not pass it), and those who have not yet taken the examination.

Course Requirements

  • Basic understanding of how to use your Mac or PC video player


About LiveLessons Video Training

LiveLessons Video Training series publishes hundreds of hands-on, expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. This professional and personal technology video series features world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, IBM Press, Pearson IT Certification, Prentice Hall, Sams, and Que. Topics include IT Certification, Programming, Web Development, Mobile Development, Home and Office Technologies, Business and Management, and more. View all LiveLessons on InformIT at

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