If you're familiar with JIRA for issue tracking, bug tracking, and other uses, you know it can sometimes be tricky to set up and manage. In this concise book, software toolsmith Matt Doar clarifies some of the more confusing aspects by answering difficult and frequently asked questions about JIRA administration.
Practical JIRA Administration shows you how JIRA is intended to be used, making it an ideal supplement to the extensive documentation already available. The book’s chapters are loosely connected, so you can go straight to the information that best serves your needs.
Understand the difference between JIRA groups and JIRA project roles
Discover what JIRA schemes do, and learn how to maintain them
Use a consistent configuration approach to help you use JIRA as a platform
Create a workflow from scratch
Add, modify, and deactivate users
Prepare for a JIRA upgrade, and troubleshoot if necessary
Get remote access to JIRA via email, SQL, REST, and other methods
Chapter 1 Groups Versus Roles
Creating a New Project Role
Not Creating New Project Roles
Chapter 2 Resolved, Resolution, and Resolution Date
Chapter 3 Understanding Schemes
Schemes That Use Issue Types
Working with Schemes
The Future of Schemes
Chapter 4 JIRA as a Platform
What Can Be Configured
Worked Example: Configuring JIRA for a New Department
Matt Doar runs Consulting Toolsmiths, a software consultancy inSilicon Valley and has extensive experience configuring andcustomizing JIRA for clients all over the world. He is an Atlassianpartner and is part of the wider Atlassian development community.
He also wrote "Practical Development Environments", O'Reilly (2005)which described the basics of software tools - version control, buildtools, testing, issue trackers, automation.
Matt also runs the blog http://jiradev.blogspot.com which has a number of similar tips, trick and examples for practical JIRA development.