Books & Videos

Table of Contents

  1. Chapter 1 Bovines, Banknotes & Bytes

    1. Convenience

    2. Worth

    3. Stability

    4. Summary

    5. Further Reading

  2. Chapter 2 The Mobile Money Ecosystem

    1. Payment Framework Types

    2. Summary

  3. Chapter 3 Leading US Mobile Payment Experiences

    1. NFC

    2. Cloud Wallets

    3. Closed Loop

    4. Summary

  4. Chapter 4 Building Trust into Mobile Payments

    1. Don’t Design for Early Adopters, Design for Everyone Else

    2. Onboarding and Registration

    3. Security Options: m-PINs, Passcodes, and Passwords

    4. Handling Sensitive Data

    5. Give Them a Helpful Help Section

    6. Summary

  5. Chapter 5 Designing Successful Payment Interactions

    1. Near Field Communication (NFC)

    2. Barcodes and QR Codes

    3. Geolocation

    4. Summary

  6. Chapter 6 Adding Value with Peripheral Services

    1. A Day in the Life of a Mobile Wallet User

    2. It’s Not Just About Payments

    3. Managing Mobile Money

    4. A Mobile Shopping Assistant

    5. Mobile Travel

    6. Summary

  7. Chapter 7 Payments on the Horizon

    1. Here Come the 49ers

    2. Emerging Technologies and the Shopping Revolution

    3. Summary

  1. Appendix Companies, Products, and Links

  2. Appendix About the Author