User Story Mapping
Discover the Whole Story, Build the Right Product
Publisher: O'Reilly Media
Final Release Date: September 2014
Pages: 324

User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features.

Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why.

  • Get a high-level view of story mapping, with an exercise to learn key concepts quickly
  • Understand how stories really work, and how they come to life in Agile and Lean projects
  • Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery
  • Prepare your stories, pay attention while they’re built, and learn from those you convert to working software
Table of Contents
Product Details
About the Author
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oreillyUser Story Mapping
 
4.7

(based on 18 reviews)

Ratings Distribution

  • 5 Stars

     

    (13)

  • 4 Stars

     

    (5)

  • 3 Stars

     

    (0)

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100%

of respondents would recommend this to a friend.

Pros

  • Easy to understand (16)
  • Helpful examples (15)
  • Well-written (15)
  • Concise (11)
  • Accurate (9)

Cons

No Cons

Best Uses

  • Intermediate (13)
  • Novice (10)
  • Expert (9)
  • Student (5)
    • Reviewer Profile:
    • Developer (10), Designer (8), Educator (6), Maker (3)

Reviewed by 18 customers

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4.0

Not just for progarmmers

By Hal Smith

from Costa Rica

Verified Buyer

Pros

  • Easy to understand
  • Helpful examples
  • Well-written

Cons

    Best Uses

      Comments about oreilly User Story Mapping:

      This is one of the few techniques from Software Development that can be applied many other places as well.

      It could be used to clarify the situation in Syria, for example - by listing all the events, and all the actors, that have been there, perhaps starting in 1980. This has to be done before any peace conference can be effective.

       
      5.0

      Interesting and helpful

      By Craig

      from Galveston, TX

      About Me Designer, Developer

      Verified Buyer

      Pros

      • Easy to understand
      • Helpful examples
      • Well-written

      Cons

        Best Uses

        • Expert
        • Intermediate
        • Novice

        Comments about oreilly User Story Mapping:

        This book was a surprise. It describes a easy to use process to enable the discovery of user needs in a way that provides developers with a fuller understanding of what the software needs to accomplish instead of what features the software needs to provide. The book is well-written and the author provides examples and explanations that supplement and support his ideas.

        (5 of 5 customers found this review helpful)

         
        5.0

        Thoroughly recommended. Go buy it for your team today.

        By Adrian Howard

        from Dorset, UK

        Verified Reviewer

        Pros

        • Accurate
        • Concise
        • Easy to understand
        • Helpful examples
        • Well-written

        Cons

          Best Uses

            Comments about oreilly User Story Mapping:

            This is a bigger book than the title suggests. Jeff Patton has managed to pack three separate really good books into the 324 pages of his "User Story Mapping".

            Most obviously, it's an excellent book on User Story Mapping. For me it's one of the core practices I use during agile & lean product delivery. It's useful during discovery & development — and Jeff covers both those cases with several real world examples to help drive the value of the practice home.

            It's also an excellent book on user stories. I've seen far too many people create bad user stories by misunderstanding their intent, slavishly using templates, or misunderstanding how the team can use them as a tool to explore risk and scope. The book covers all these issues and more — giving a fantastic overview on how to work productively with stories.

            Finally it's a book on product management in an agile world. The conversations about user stories and user story mapping all take place in the wider context of how to do effective product discovery and development in an agile and lean environment. How they can be used to discover opportunities, build shared understanding, validate learning, and build better products and services.

            And he manages to do all of this in a clear, practical and jargon free way. If you've not figured it out already — I *really* like this book. It's something that anybody involved in agile product development will get value from. Thoroughly recommended. Go buy it for your team now.

             
            5.0

            Highly recommended. Bought several copies for my team!

            By Capt. Spot

            from Switzerland

            About Me Designer

            Verified Buyer

            Pros

            • Easy to understand
            • Helpful examples
            • Well-written

            Cons

              Best Uses

              • Expert
              • Intermediate
              • Novice
              • Student

              Comments about oreilly User Story Mapping:

              Excellent book. A must read for product design & development teams and for entrepreneurs alike.

               
              4.0

              Great foundation for the practice of story mapping

              By ReagleBeagle

              from New York, NY

              About Me Designer, Developer

              Verified Buyer

              Pros

              • Accurate
              • Concise
              • Easy to understand
              • Helpful examples
              • Well-written

              Cons

              • Not comprehensive enough
              • Too basic

              Best Uses

              • Novice
              • Student

              Comments about oreilly User Story Mapping:

              "User Story Mapping" provides an excellent foundation for anyone interested in learning more about the practice of story writing. Especially compelling are the first handful of chapters, including author Jeff Patton's extended pow-wow with a musician's business plan.

              The book is not for people with a solid story mapping practice already in place. Expect many process flow illistrations, cheerful anecdotes, and a few case studies. But if you are considering "User Story Mapping" to help you solve story mapping on a new project you're on (e.g., what should stories look like for an upgrade of an existing project?), this is not the book for you.

               
              4.0

              Engaging for both users and business analysts

              By digital collecting

              from Canberra, Australia

              Verified Buyer

              Pros

              • Accurate
              • Concise
              • Easy to understand
              • Helpful examples
              • Well-written

              Cons

                Best Uses

                • Intermediate
                • Novice

                Comments about oreilly User Story Mapping:

                I have found that as suggested in the book that it really engages the users and keeps the conversations going as they feel they can actively participate rather than reporting their requirements.

                 
                5.0

                It's about time!

                By Jonathan House - Agile Sadist

                from Salt Lake City, UT

                About Me Most Of The Above

                Verified Buyer

                Pros

                • Accurate
                • Concise
                • Fixes Misconceptions
                • Helpful examples

                Cons

                • Complex For Beginners

                Best Uses

                • Beginners With A Mentor
                • Expert
                • Intermediate

                Comments about oreilly User Story Mapping:

                Disclaimer: I've known Jeff Patton for several years now and have been waiting for this book for many moons. I'd even admit that he bribed me with an advance copy, but apparently he lost the paperwork somewhere and I had to go buy my own.

                If you look closely at what User Stories have become, their original purpose has almost completely been stripped away in favor of better templates and more detailed story.

                Not only does Jeff's book remind us very clearly about what stories really are (tokens for conversations), but he also provides an excellent framework for organizing those stories into a comprehensive and cohesive view of what should be delivered. I've been using his story mapping technique (as best I understand it) for several years now and it's the only way I'll charter the development of new software.

                The only complaint I have about the book is the fact that it should have been done at least 5 years ago.

                 
                5.0

                Bridging design and agile methods

                By Bill Higgins

                from Raleigh, NC

                About Me Designer, Developer, Educator

                Verified Reviewer

                Pros

                • Easy to understand
                • Helpful examples
                • Well-written

                Cons

                  Best Uses

                  • Intermediate

                  Comments about oreilly User Story Mapping:

                  I've worked in software development for a long time and embraced many of the practices associated with agile & DevOps culture, not because they were trendy, but because they helped me deliver a better results. In the past couple of years my company (IBM) got serious about great design and started a design practice. However, since sometimes developers think "if it's not coding, it's the wrong thing", there was some resistance from the engineering community to the design initiative. I joined the design group to help bridge this gap both in terms of culture and practices. Recently I met another IBMer named Rob Purdy who introduced me to this book, and I was skeptical because there are way too many books on software methodology. But by the time I read the "Read This First" section, I was hooked. It helped clarify many of the issues I was seeing and helped shed light on some new issues I hadn't realized were there. I especially loved its concept of output/outcomes/impact, and realized that by using outcome-centric thinking and measures, we could help align goals between design and engineering. I've since bought multiple copies of this book to share with other designers and engineers and have used the output/outcomes/impact concept many times to positive effect. Re: "if I was given this copy as a gift", Rob Purdie *did* give me a copy, but since I already had the ebook version I regifted it to one of our senior designers.

                  (1 of 1 customers found this review helpful)

                   
                  5.0

                  Super useful: a breakthrough technique

                  By Robmcd

                  from wellington, nz

                  About Me Designer, Developer, Educator, Maker, Sys Admin

                  Verified Buyer

                  Pros

                  • Easy to understand
                  • Helpful examples
                  • Well-written

                  Cons

                    Best Uses

                    • Intermediate

                    Comments about oreilly User Story Mapping:

                    For people who have been using Agile methodology for a while- and wonder why you can still end up with software that isn't designed well.

                    Very useful particularly for product owners: keep your eye on the main goals you want to achieve, and have some fun doing it.

                    It's too easy to drop straight into building a backlog before you create a vision. This method lets you do this in way that's not fluffy: but fast and practical.

                    (1 of 1 customers found this review helpful)

                     
                    4.0

                    Useful Consulting Guide

                    By Alex

                    from Washington, DC

                    About Me Consultant

                    Verified Buyer

                    Pros

                    • Concise
                    • Easy to understand
                    • Well-written

                    Cons

                    • Too basic
                    • Too Obvious

                    Best Uses

                    • Novice

                    Comments about oreilly User Story Mapping:

                    This read more as a (concise and thoughtful) guide to consulting issues and practices, rather than a data-heavy manual as the title implied, but it was still a good read, and covered some generically useful ideas that probably don't often surface in more highly technical manuals. If you are a business consultant, much of what is contained in this book may strike you as obvious, but for users with a background that is more technical than business, it could be a handy primer.

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