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Table of Contents

Chapter: Course Overview

Course Prerequisites

02m 32s

About The Author

01m 14s

Overview Of Cisco Certifications

04m 34s

Topics Covered In This Course

04m 46s

Chapter: What Is VOIP

Overview Of Voice Communications - Part 1

03m 22s

Overview Of Voice Communications - Part 2

03m 57s

VOIP Terms And Technologies - Part 1

04m 2s

VOIP Terms And Technologies - Part 2

04m 42s

VOIP Communications Overview

04m 5s

Voice Codecs - Part 1

02m 39s

Voice Codecs - Part 2

03m 35s

Voice Codecs - Part 3

05m 14s

Voice Codecs - Part 4

03m 28s

Chapter: Overview Of Voice Technology

CUCM Express Overview

02m 22s

Cisco Unified Communications Manager Overview

04m 24s

VOIP Phone Registration Process

03m 24s

Chapter: CUCM Express Basic Configuration

Overview Of CUCM Express

03m 45s

Configuring CUCM Express For CCP

04m 13s

Overview Of The CCP GUI

04m 12s

Basic CME Configuration

04m 30s

Installing The Web GUI - Part 1

04m 40s

Installing The Web GUI - Part 2

04m 12s

Installing The Web GUI - Part 3

04m 2s

Configuring Phones - Part 1

03m 32s

Configuring Phones - Part 2

03m 30s

Configuring Directory Numbers

04m 21s

Directory Number Configuration In CCP

02m 44s

Phone Configuration In CCP

03m 37s

Chapter: External Communication With CME

Voice Port Types

03m 40s

Overview Of Dial-Peers

04m 8s

The Basics Of Voice Ports - Part 1

02m 55s

The Basics Of Voice Ports - Part 2

05m 5s

Dial-Peer Configuration - Part 1

02m 53s

Dial-Peer Configuration - Part 2

05m 27s

Dial-Peer Configuration - Part 3

03m 43s

Dial-Peer Lab - Part 1

04m 54s

Dial-Peer Lab - Part 2

04m 19s

Using CCP To Configure POTS Dial-Peers

04m 5s

Using CCP To Configure VOIP Dial-Peers

03m 37s

Final Notes On Dial-Peers

04m 31s

Digit Manipulation

04m 21s

Chapter: Class Of Restriction In CME

Overview Of Class Of Restriction Settings

03m 45s

COR Configuration - Part 1

02m 5s

COR Configuration - Part 2

04m 9s

COR Analysis

04m 54s

Chapter: Call Handling Features In CME

Overview Of Call Handling Features

03m 41s

Creating A Phone Directory

03m 46s

Implementing Call Park - Part 1

04m 15s

Implementing Call Park - Part 2

02m 53s

Implementing Call Pickup

04m 9s

Configuring Intercom

03m 24s

Configuring Paging

04m 23s

Call Forwarding And Transfer

04m 48s

Blocking Calls After-Hours

04m 32s

Call Accounting

03m 45s

Single-Number Reach

02m 50s

Chapter: Quality Of Service

Overview Of QoS

04m 7s

Network Requirements For VOIP - Part 1

02m 25s

Network Requirements For VOIP - Part 2

04m 25s

QoS Models And Mechanisms - Part 1

04m 27s

QoS Models And Mechanisms - Part 2

04m 9s

Using AutoQoS To Simplify Configuration

02m 9s

Chapter: Cisco Unified Communications Manager Overview

Overview Of CUCM

04m 22s

The CUCM Admin Web Interface - Part 1

03m 50s

The CUCM Admin Web Interface - Part 2

02m 40s

OS Administration From The Web - Part 1

03m 48s

OS Administration From The Web - Part 2

04m 17s

The CUCM Command Line Interface

03m 16s

Chapter: Phone Registration In CUCM

Phone Registration In-Depth

03m 53s

Power Over Ethernet

05m 4s

The Voice VLAN

05m 13s

Configuring DHCP For Device Registration

04m 37s

Adding A Phone To The CUCM Database

06m 0s

Bulk Administration With Phones - Part 1

04m 5s

Bulk Administration With Phones - Part 2

04m 23s

Bulk Administration With Phones - Part 3

06m 5s

Chapter: Device Configuration

Overview Of Device Registration In CUCM

03m 28s

CUCM Services For Device Registration

04m 32s

Device Pool Overview

03m 15s

Configuring A Device Pool - Part 1

03m 53s

Configuring A Device Pool - Part 2

05m 0s

Softkey Template Configuration

04m 15s

Phone Button Configuration

05m 3s

Chapter: User Access To CUCM

Types Of User Access

04m 58s

Configuring Local Users

02m 58s

Bulk Administration Of Users

05m 16s

Using LDAP With CUCM

04m 27s

Configuring LDAP Synchronization - Part 1

05m 24s

Configuring LDAP Synchronization - Part 2

04m 44s

Configuring LDAP Authentication And Filters

03m 37s

The End User Experience

02m 57s

Chapter: CUCM Dial Plan Administration

CUCM Dial Plan Overview

04m 28s

Call Routing In-Depth - Part 1

03m 44s

Call Routing In-Depth - Part 2

03m 9s

Call Routing In-Depth - Part 3

02m 16s

Configuring Route Patterns - Part 1

05m 18s

Configuring Route Patterns - Part 2

06m 37s

Partitions And Calling Search Spaces - Part 1

01m 56s

Partitions And Calling Search Spaces - Part 2

03m 48s

Partitions And Calling Search Spaces - Part 3

02m 35s

Configuring Partitions

03m 9s

Configuring Calling Search Spaces

05m 59s

Troubleshooting Dialing Issues With DNA

04m 31s

Chapter: Telephony Features In CUCM

Overview Of Telephony Features

03m 53s

Configuring Shared Lines

05m 52s

Configuring Call Park

02m 53s

Configuring Call Pickup

03m 16s

Configuring Callback

04m 41s

Configuring Do Not Disturb

03m 27s

Configuring Call Barge And Privacy

06m 33s

Configuring XML Services

04m 8s

Chapter: Cisco Unity Connection

Overview Of Cisco Unity Connection

06m 6s

Configuring CUCM Connection To CUC

05m 43s

Basic User Administration In CUC

05m 8s

User Templates And Class Of Service

03m 14s

LDAP And CUCM User Sync

05m 12s

Chapter: Cisco Unified Presence

Overview Of Unified Presence

03m 36s

Configuring CUCM For Unified Presence - Part 1

04m 32s

Configuring CUCM For Unified Presence - Part 2

05m 31s

Configuring CUPs For Unified Presence

06m 59s

Chapter: Troubleshooting

Troubleshooting Phone Registration Issues

04m 23s

Troubleshooting Call Routing Issues

04m 39s

Reporting In CUCM

03m 59s

The Cisco RTMT

04m 59s

Chapter: Conclusion

Review Of Topics Covered

07m 21s

Where To Go From Here

02m 32s