Looking for efficiency gains in your business? If you’re a business analyst, this practical guide will show you how to design effective business process management (BPM) applications. Every business uses business processes—these everyday tasks help you gain and retain customers, stay profitable, and keep your operations infrastructure functioning.
BPM specialists Christine McKinty and Antoine Mottier show you step-by-step how to turn a simple business procedure into an automated, process-based application. Using hands-on examples, you’ll quickly learn how to create an online process that’s easy to use. Each chapter builds on earlier material.
You don’t have to have any programming experience to design business processes—and if you have skills in designing workflows and understanding human interactions with processes, you already have a headstart.
Through the course of this book, you will:
Build a prototype of an application page
Create the most frequent use flow in a process, and define the data model
Generate real process forms and produce the first version of the application
Connect your application to external information systems, and then build and test the complete application
A skilled technical author specializing in Business Process Management software, Chris has been working at Bonitasoft since 2012. Prior to that, she worked as technical writer and user-centered design specialist in the UK and France for international businesses and as an independent consultant.
Chris is based near Grenoble, France. Her passions are people, technology, people using technology—and singing.
Antoine has several years experience as a BPM solutions consultant at Bonitasoft, working with businesses large and small. He is now also Training Manager, responsible for delivering packaged and bespoke training for customers and partners, and for internal training for the consulting team. He's an expert on how users really use BPMN, including the common mistakes and misunderstandings, and on how it should be used to get the best results.
Antoine lives in Grenoble, France, and spends his free time in the surrounding mountains, biking, hiking, or skiing.
The cover illustration is by Anton Khodakovsky. The cover fonts are DIN and Guardian Sans. The text font is Adobe Minion Pro; the heading font is Adobe Myriad Condensed; and the code font is Dalton Maag's Ubuntu Mono.