Books & Videos

Table of Contents

  1. Chapter 1 Summary

  2. Chapter 2 The designer’s tools

  3. Chapter Build better teams and work better together

  4. Chapter The collaboration roadmap

  5. Chapter 5 Summary

  6. Chapter 6 Breaking down interfaces

  7. Chapter 7 4-corners, a method for collaborating on interfaces

  8. Chapter 8 Think about interfaces

  9. Chapter 9 Make interfaces with 4-corners

  10. Chapter 10 Check interfaces with 4-corners

  11. Chapter 11 Use 4-corners for other types of design

  12. Chapter 12 Summary

  13. Chapter 13 Breaking down strategy

  14. Chapter 14 Goals

  15. Chapter 15 Vision and success

  16. 16 Communicating goals and vision

  17. 17 Summary

  18. 18 Breaking down users

  19. 19 Thinking about users

  20. 20 Comparing users

  21. 21 Communicating users

  22. 22 Evaluating personas and profiles

  23. 23 Summary

  24. 24 Breaking down workshops

  25. 25 Convince clients to run workshops

  26. 26 Plan the workshop

  27. 27 Set client expectations

  28. 28 Prepare participants

  29. 29 Roles and responsibilities

  30. 30 Prepare the room

  31. 31 Welcome and kickoff

  32. 32 Facilitate activities

  33. 33 Manage participants

  34. 34 Collecting outputs

  35. 35 Sharing outcomes