Dive into Exchange Server 2010 and SP1—and discover how to really put your messaging solutions to work! This well-organized and in-depth reference packs all the details you need to deploy and manage Exchange 2010, including hundreds of timesaving solutions, expert tips, and workarounds.Topics include preparing for the deployment of Exchange 2010; new features of Service Pack 1; using Remote PowerShell and the Exchange Management Shell; understanding how the new Role Based Access Control (RBAC) permissions model works and how to customize it to your requirements; the new high availability model for the Exchange Store and how to approach designs for Database Availability Groups; using compliance features such as archive mailboxes, retention policies, and multi-mailbox discovery searches; the new role of the Client Access Server as the MAPI endpoint for Microsoft Outlook clients; the redesign of Outlook Web App (OWA) and the introduction of the Exchange Control Panel; and many more topics to ease the roll-out of Microsoft’s latest messaging server.

1. Chapter 1 Introducing Microsoft Exchange 2010

   1. The motivation to upgrade

   2. What version of Windows?

   3. Preparing for Exchange 2010

   4. Exchange 2010 editions

   5. Active Directory

   6. Let’s install

2. Chapter 2 Installing Microsoft Exchange 2010

   1. Approaching the installation

   2. The services of Exchange

   3. Versions, roll-up updates, and service packs

   4. Security groups and accounts created by Exchange

   5. Contemplating management

3. Chapter 3 The Exchange Management Shell

   1. How Exchange leverages Windows PowerShell

   2. Remote PowerShell

   3. EMS basics

   4. Command line versus Integrated Scripting Environment

   5. Active Directory for PowerShell

   6. Some useful EMS snippets

   7. Verbose PowerShell

   8. Setting language values

   9. Execution policies

   10. Testing cmdlets

   11. But we need some control

4. Chapter 4 Role-Based Access Control

   1. RBAC basics

   2. Roles

   3. Scopes

   4. Role groups

   5. Role assignment

   6. Assignment policies

   7. RBAC enhancements in SP1

   8. Exchange Control Panel and roles

   9. Figuring out RBAC

   10. On to management

5. Chapter 5 Exchange Management Console and Control Panel

   1. Exchange Management Console

   2. Sharing policies

   3. Certificate management

   4. Exchange Control Panel

   5. Basic ECP user options

   6. ECP administrator options

   7. Managing groups with ECP

   8. Setting diagnostics for Exchange servers

   9. But what will we manage?

6. Chapter 6 Managing Mail-Enabled Recipients

   1. Stop and think

   2. Mailbox naming conventions

   3. Creating new mailboxes

   4. Removing or disabling mailboxes

   5. Email address policies

   6. Discovery mailboxes

   7. Setting mailbox permissions

   8. Distribution groups

   9. Tracking group usage

   10. Dynamic distribution groups

   11. Moderated recipients

   12. Mail-enabled contacts

   13. Resource mailboxes

   14. Data, data, everywhere

7. Chapter 7 The Exchange 2010 Store

   1. Long live Jet!

   2. Maximum database size

   3. Dealing with I/O

   4. Database management

   5. Database defragmentation

   6. Database usage statistics

   7. Transaction logs

   8. And now for something completely different

8. Chapter 8 Exchange’s Search for High Availability

   1. Breaking the link between database and server

   2. Active Manager

   3. Transaction log replay: The foundation for DAG replication

   4. Unique database names

   5. Changes in message submission within a DAG

   6. Day-to-day DAG management and operations

   7. Upgrading servers in a DAG

   8. Datacenter Activation Coordination

   9. Crimson events

   10. Approaching DAG designs

   11. Scripts to help with DAG management

   12. On to protecting data

9. Chapter 9 Backups and Restores

   1. An interesting philosophical question

   2. The Windows Server Backup plug-in for Exchange

   3. Making an Exchange 2010 backup

   4. Restoring to a recovery database

   5. Complete server backups

   6. Clients

10. Chapter 10 Clients

    1. The Outlook question

    2. Outlook Web App

    3. OWA mailbox policies and feature segmentation

    4. POP3 and IMAP4 clients

    5. Exchange ActiveSync

    6. Client throttling

    7. Unified Messaging

    8. Exchange 2010 APIs

    9. A common connection point

11. Chapter 11 Client Access Server

    1. The CAS role

    2. The RPC Client Access layer

    3. CAS access to directory information

    4. The Autodiscover service

    5. Client Access Server arrays

    6. CAS and perimeter networks

    7. RPC Client Access logging

    8. Certificates

    9. Outlook Anywhere

    10. An increased load for the CAS

    11. Preparing for transition and interoperability

    12. A matter of manipulation

12. Chapter 12 Mailbox Support Services

    1. The Mailbox Replication Service

    2. Moving mailboxes

    3. Mailbox import and export

    4. MailTips and group metrics

    5. The Offline Address Book

    6. Hierarchical address book

    7. Mailbox assistants

    8. Time to transport

13. Chapter 13 The Exchange Transport System

    1. Overview of the transport architecture

    2. Transport configuration settings

    3. Receive connectors

    4. Send connectors

    5. Linked connectors

    6. Throttling

    7. Back pressure

    8. Transport queues

    9. Customizable system messages

    10. Logging

    11. Accepted domains

    12. Remote domains

    13. Transport pipeline

    14. Foreign and delivery connectors

    15. Shadow redundancy

    16. Linking Exchange 2003 to Exchange 2010

    17. Changes in Exchange 2010 SP1

    18. Squeaky-clean email

14. Chapter 14 Message Hygiene

    1. To Edge or not to Edge, that’s the question

    2. Edge servers

    3. Exchange anti-spam agents

    4. Choosing an antivirus product

    5. Client defense

    6. Cleansed email, but compliant?

15. Chapter 15 Compliance

    1. The joy of legal discovery

    2. Personal archives

    3. Messaging records management

    4. How the Managed Folder Assistant implements retention policies

    5. Putting a mailbox on retention hold

    6. Putting a mailbox on litigation hold

    7. The very valuable dumpster

    8. Discovery searches

    9. Auditing administrator actions

    10. Auditing mailbox access

    11. Message classifications

    12. Protecting content

    13. Outlook Protection Rules

    14. Rules help compliance, too

16. Chapter 16 Rules and Journals

    1. Transport rules

    2. Journaling

    3. To the toolbox

17. Chapter 17 The Exchange Toolbox

    1. Display or Details Templates Editor

    2. Message tracking

    3. Performance Monitor

    4. Exchange Performance Troubleshooter

    5. Exchange Load Generator 2010

    6. Remote Connectivity Analyzer

    7. Searching for more information