Salesforce CRM: The Definitive Admin
By Edward Encarnacion
Publisher: Packt Publishing
Final Release Date: May 2014
Run time: 5 hours 13 minutes

Packt video courses are designed to cover the breadth of the topic in short, hands-on, task-based videos. Each course is divided into short manageable sections, so you can watch the whole thing or jump to the bit you need. The focus is on practical instructions and screencasts showing you how to get the job done.
A practical guide for Salesforce administration, providing step-by-step instructions on different topics across the Salesforce CRM application. Each video provides clear and concise instructions for each topic, as well as providing common best practices and practical examples along the way.
If you are a novice administrator who wants to improve your knowledge of Salesforce CRM Configuration and System administration, this video course is ideal for you. With topics ranging from simple tasks such as user administration, to more advanced topics such as object creation and workflow management, this video course provides vital information for administrators to configure Salesforce to their organization’s needs.

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oreillySalesforce CRM: The Definitive Admin

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Great source for learning

By Salesforce Evangelist

from Toronto, Canada

About Me Designer, Developer, Educator, Sys Admin

Verified Reviewer


  • A Ton Of Content
  • Easy to understand
  • Helpful examples


  • A Ton Of Content

Best Uses

  • For All Levels

Comments about oreilly Salesforce CRM: The Definitive Admin:

Being a Salesforce Administrator / Business Analyst / Technical Project Manager at my various jobs I can without any hesitation recommend this video course. It has a lot of content and should be very valuable to wide range of Salesforce technicians or for people wanting to certify.

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