When the first edition of About Face was published in 1995, theidea of designing products based on human goals was a revolutionaryconcept. Thanks to the work of Alan Cooper and other pioneers,interaction design is now widely recognized as a unique and vitaldiscipline, but our work is far from finished.
This completely updated volume presents the effective andpractical tools you need to design great desktop applications, Web2.0 sites, and mobile devices. This book will teach you theprinciples of good product behavior and introduce you to Cooper'sGoal-Directed Design method, from conducting user research todefining your product using personas and scenarios. In short, AboutFace 3 will show you how to design the best possible digitalproducts and services.