Unified Communications For Dummies
By Tony Bradley, Satish Shah
Publisher: Wiley / For Dummies
Released: December 2009
Pages: 384

Voicemail, e-mail, IM, video conferencing — here's how to get them all working together

Unify your company's communications so your employees, clients, and suppliers can communicate more efficiently to boost your bottom line. This easy-to-understand guide shows you how to develop a strategy for unified communications, make the case for it to your stakeholders, identify the equipment you need, and implement your program.

  • Discover the problem — evaluate your current situation and recognize the limitations of unconnected communications

  • Learn the parts — get acquainted with the components of a unified communications system

  • From voice to VoIP — see how to maximize VoIP for instant communication with multiple contacts

  • Start with what you have — discover new ways to use the variety of options you may already have available

  • Formulate your plan — develop realistic goals, research resources, and prepare for implementation

  • Educate stakeholders — maintain communication about the plan, how to use the system, and the benefits it offers

  • Think ahead — anticipate growth and assure that your unified communications program keeps pace

  • Be compliant — know compliance requirements and security protocols

Open the book and find:

  • How to assess your existing communications

  • Ten unified communications solutions to investigate

  • The benefits of UC to your business

  • How to make the case for your plan

  • Tools you'll need

  • Troubleshooting advice

  • How to compare various technologies

  • Resources for learning more

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Ebook: $34.99
Formats:  ePub, Mobi, PDF