Windows 7 Desktop Support and Administration
Real World Skills for MCITP Certification and Beyond (Exams 70-685 and 70-686)
Publisher: Wiley / Sybex
Final Release Date: July 2010
Pages: 672

Take Your Career to the Next Level with This PracticalReference

Here's the information you need to not only prepare for theMCITP certification exams as a Windows 7 desktop support technicianor administrator, but also to excel in your job. From successfullytroubleshooting individual desktops to planning and configuringWindows 7 desktop infrastructures on a broad scale, this referenceexplores the real-world tasks and scenarios you'll face on the joband shows you step by step how to handle them.

  • Plan a Windows 7 installation, including user migration,virtualization, and client licensing

  • Review command line and PowerShell basics, and deploy servicepacks and updates

  • Monitor, maintain, and troubleshoot performance, settings,memory, and hardware

  • Set up networking with Windows 7, understand permissions, andaccess file shares

  • Manage Windows in a domain or with Group Policy

  • Define, establish, and manage security

  • Support Windows 7 mobile device users



See video walk-throughs for some of the more challenging tasksyou'll face on the job.


Test your knowledge with practice exams that help you preparefor certification.


Take advantage of electronic flashcards to reinforce yourunderstanding of key concepts.

Covers the exam objectives for these Microsoft Windows 7exams:

MCITP: Windows 7, Enterprise Desktop Support Technician (Exam70-685)

MCITP: Windows 7, Desktop Administrator (Exam 70-686)

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