Books & Videos

Table of Contents

  1. Introducing Information Architecture

    1. Chapter 1 Defining Information Architecture

      1. A Definition
      2. Tablets, Scrolls, Books, and Libraries
      3. Explaining IA to Others
      4. What Isn’t Information Architecture?
      5. Why Information Architecture Matters
      6. Bringing Our Work to Life
    2. Chapter 2 Practicing Information Architecture

      1. Do We Need Information Architects?
      2. Who’s Qualified to Practice Information Architecture?
      3. Information Architecture Specialists
      4. Practicing Information Architecture in the Real World
      5. Information Ecologies
      6. What Lies Ahead
    3. Chapter 3 User Needs and Behaviors

      1. The “Too-Simple” Information Model
      2. Information Needs
      3. Information Seeking Behaviors
  2. Basic Principles of Information Architecture

    1. Chapter 4 The Anatomy of an Information Architecture

      1. Visualizing Information Architecture
      2. Information Architecture Components
    2. Chapter 5 Organization Systems

      1. Challenges of Organizing Information
      2. Organizing Web Sites and Intranets
      3. Organization Schemes
      4. Organization Structures
      5. Creating Cohesive Organization Systems
    3. Chapter 6 Labeling Systems

      1. Why You Should Care About Labeling
      2. Varieties of Labels
      3. Designing Labels
    4. Chapter 7 Navigation Systems

      1. Types of Navigation Systems
      2. Gray Matters
      3. Browser Navigation Features
      4. Building Context
      5. Improving Flexibility
      6. Embedded Navigation Systems
      7. Supplemental Navigation Systems
      8. Advanced Navigation Approaches
    5. Chapter 8 Search Systems

      1. Does Your Site Need Search?
      2. Basic Search System Anatomy
      3. Choosing What to Search
      4. Search Algorithms
      5. Presenting Results
      6. Designing the Search Interface
      7. Where to Learn More
    6. Chapter 9 Thesauri, Controlled Vocabularies, and Metadata

      1. Metadata
      2. Controlled Vocabularies
      3. Technical Lingo
      4. A Thesaurus in Action
      5. Types of Thesauri
      6. Thesaurus Standards
      7. Semantic Relationships
      8. Preferred Terms
      9. Polyhierarchy
      10. Faceted Classification
  3. Process and Methodology

    1. Chapter 10 Research

      1. Process Overview
      2. A Research Framework
      3. Context
      4. Content
      5. Users
      6. Participant Definition and Recruiting
      7. User Research Sessions
      8. In Defense of Research
    2. Chapter 11 Strategy

      1. What Is an Information Architecture Strategy?
      2. Strategies Under Attack
      3. From Research to Strategy
      4. Developing the Strategy
      5. Work Products and Deliverables
      6. The Strategy Report
      7. The Project Plan
      8. Presentations
    3. Chapter 12 Design and Documentation

      1. Guidelines for Diagramming an Information Architecture
      2. Blueprints
      3. Wireframes
      4. Content Mapping and Inventory
      5. Content Modeling
      6. Controlled Vocabularies
      7. Design Sketches
      8. Web-Based Prototypes
      9. Architecture Style Guides
      10. Point-of-Production Architecture
      11. Administration
  4. Information Architecture in Practice

    1. Chapter 13 Education

      1. Chaos in Education
      2. A World of Choice
      3. But Do I Need a Degree?
    2. Chapter 14 Ethics

      1. Ethical Considerations
      2. Shaping the Future
    3. Chapter 15 Building an Information Architecture Team

      1. Destructive Acts of Creation
      2. Fast and Slow Layers
      3. Project Versus Program
      4. Buy or Rent
      5. Do We Really Need to Hire Professionals?
      6. The Dream Team
    4. Chapter 16 Tools and Software

      1. A Time of Change
      2. Categories in Chaos
      3. Questions to Ask
  5. Information Architecture in the Organization

    1. Chapter 17 Making the Case for Information Architecture

      1. You Must Sell
      2. The Two Kinds of People in the World
      3. Running the Numbers
      4. Talking to the Reactionaries
      5. Other Case-Making Techniques
      6. The Information Architecture Value Checklist
      7. A Final Note
    2. Chapter 18 Business Strategy

      1. The Origins of Strategy
      2. Defining Business Strategy
      3. Strategic Fit
      4. Exposing Gaps in Business Strategy
      5. One Best Way
      6. Many Good Ways
      7. Understanding Our Elephant
      8. Competitive Advantage
      9. The End of the Beginning
    3. Chapter 19 Information Architecture for the Enterprise

      1. Economies Don’t Always Scale
      2. “Think Different”
      3. The Ultimate Goal
      4. A Framework for Centralization
      5. Timing Is Everything: A Phased Rollout
      6. Strategy Versus Tactics: Who Does What
      7. A Framework for Moving Forward
  6. Case Studies

    1. Chapter 20 MSWeb: An Enterprise Intranet

      1. Challenges for the User
      2. Challenges for the Information Architect
      3. We Like Taxonomies, Whatever They Are
      4. Benefits to Users
      5. What’s Next
      6. MSWeb’s Achievement
    2. Chapter 21 evolt.org: An Online Community

      1. evolt.org in a Nutshell
      2. Architecting an Online Community
      3. The Participation Economy
      4. How Information Architecture Fits In
      5. Trouble Spots for Online Communities
      6. The “Un-Information Architecture”
  1. Appendix Essential Resources

    1. Communities

    2. Directories

    3. Books

    4. Formal Education

    5. Conferences

    6. News and Opinion

    7. Examples, Deliverables, and Tools

  2. Colophon