Macintosh Troubleshooting Pocket Guide for Mac OS

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By David Lerner, Aaron Freimark, Tekserve Corporation

Publisher: O'Reilly Media

Released: November 2002

Pages: 96

The press has called Tekserve Corporation, the idiosyncratic Macintosh repair store in New York City, "The Epicenter of Mac Culture in NYC", "The leader in Apple triage services" and "warm and eclectic - maybe even a little eccentric".

Unfortunately, not everyone can get down to Tekserve's West 23rd St location for the clear, down-to-earth Mac troubleshooting advice that Tekserve's owners dispense. For the rest of us, O'Reilly & Associates has published the Macintosh Troubleshooting Pocket Guide ($12.95) written by David Lerner and Aaron Freimark, of "the world's best Macintosh repair shop".

This slim pocket guide has the answers to frequently asked Macintosh troubleshooting questions. Imagine the quirky record store in the movie "High Fidelity," or the popular "Car Talk" show on National Public Radio, and you'll have a good idea of this book's flavor.

Tekserver has long provided its customers with a free "Frequently Asked Questions" document. We recently discovered this FAQ sheet and realized that-- like New York itself-- it was too good to leave just for the New Yorkers. With the help of Tekserve, we turned this FAQ sheet into the Macintosh Troubleshooting Pocket Guide.

The Macintosh Troubleshooting Pocket Guide covers the most common user hardware and software trouble, from disks stuck in drives to lost files. It's not just a book for Mac OS X (although it includes tips for OS X and Jaguar, the latest release), it's for anyone who owns a Mac of any type-- there are software tips going back as far as OS 6. The Macintosh Troubleshooting Pocket Guide distills the answers to the urgent questions that Tekserve's employee's answer every week into a handy guide that fits in your back pocket or alongside your keyboard.

Chapter 1 Macintosh Troubleshooting Pocket Guide
1. Introduction
2. Avoid Going to Your Technician or Consultant in a Panic
3. Being Prepared
4. Crisis Situations
5. Bombs and Crashes
6. The System (OS 9.x and Earlier)
7. Mac OS X
8. Mac OS X Passwords
9. Mac OS X Multiple Users
10. Printers
11. Connecting Old Devices to New Macs
12. SCSI, FireWire, and USB
13. Monitors/Displays
14. Memory
15. Viruses
16. Powerbooks and iBooks
17. Communications, Internet, and AirPort
18. File Sharing
19. Other Questions

Appendix A Command Key Combinations
1. Commands for Mac OS 9.x and below
2. Commands for Mac OS 9.x and below and for Mac OS X
3. Commands for Mac OS X only

Title:

Macintosh Troubleshooting Pocket Guide for Mac OS

By:

David Lerner, Aaron Freimark, Tekserve Corporation

Publisher:

O'Reilly Media

Formats:

Print
Ebook
Safari Books Online

Print:

November 2002

Ebook:

February 2009

Pages:

Print ISBN:

978-0-596-00443-9

| ISBN 10:

0-596-00443-5

Ebook ISBN:

978-0-596-10404-7

| ISBN 10:

0-596-10404-9

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Comments about oreilly Macintosh Troubleshooting Pocket Guide for Mac OS:

This book is a must have for the experienced or beginner user. A well rounded guide to looking back at troubleshooting older hardware and version of the Apple operating system as well as OS X and newer platforms. The guide has many tips that clearly come from real world experience, not found at Apple's website. The guide will fit in you pocket or tool case and cost is reasonable, there will be money left over for lunch.

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Chapter 1 Macintosh Troubleshooting Pocket Guide

Introduction

Avoid Going to Your Technician or Consultant in a Panic

Being Prepared

Crisis Situations

Bombs and Crashes

The System (OS 9.x and Earlier)

Mac OS X

Mac OS X Passwords

Mac OS X Multiple Users

Printers

Connecting Old Devices to New Macs

SCSI, FireWire, and USB

Monitors/Displays

Memory

Viruses

Powerbooks and iBooks

Communications, Internet, and AirPort

File Sharing

Other Questions

Appendix A Command Key Combinations

Commands for Mac OS 9.x and below

Commands for Mac OS 9.x and below and for Mac OS X

Commands for Mac OS X only

David Lerner

Aaron Freimark

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