Books & Videos

Table of Contents

  1. Chapter 1 Building an Effective UI

    1. Understanding UX

    2. Herff Jones eDesign: Intuitiveness Versus Efficiency

    3. Herff Jones eDesign: Integrated Experience

    4. Redefining Two Fundamental Terms

  2. Chapter 2 Building the Case for Better UX

    1. Why Now Is the Moment for UX

    2. Winning Support for Better UX

  3. Chapter 3 Effective Planning and Requirements

    1. Uncertainty and the Unknown

    2. Lessons from Uncertainty and the Unknown

    3. Effective Requirements

    4. Effective Process

  4. Chapter 4 Bringing Together a Team

    1. The Project Leader

    2. The Stakeholders

    3. The Characteristics of a Successful Project Team

  5. Chapter 5 Getting the Business Perspective

    1. Defining Success

    2. Describing the Product's Users

    3. Creating Business Requirements

    4. Maintaining Stakeholder Buy-in

  6. Chapter 6 Getting to Know the User

    1. Valuing User Research

    2. Key Concepts in User Research

    3. Research Through Speaking with Users

    4. Research Through Direct Observation

    5. Analyzing the Research Observations

    6. Guerilla User Research

    7. Stakeholder Buy-in Through User Research

  7. Chapter 7 Initial Product Architecture

    1. The Initial Product Architecture Team

    2. UX Architecture

    3. Technical Architecture

    4. Software Architecture in Big Design Up Front (BDUF)

    5. Project Infrastructure Needs

  8. Chapter 8 The Iterative Development Process

    1. Regarding "Process"

    2. Iterations and Feedback

    3. Iteration in Sub-Ideal Project Approaches

  9. Chapter 9 Release and Post-Release

    1. Managing Expectations

    2. The Alpha and Beta Releases

    3. Last-Minute Housekeeping

    4. User Documentation

    5. And Champagne Corks Fly…

    6. Adoption

    7. Post-Release

  1. Appendix Afterword

  2. Appendix EffectiveUI Senior Class of '09

  3. Colophon