Books & Videos

Table of Contents

  1. What Are Social Patterns?

    1. Chapter 1 Mommy, What’s a Social User Experience Pattern?

      1. A Little Social Backstory...
      2. What Do We Mean by Principle, Best Practice, and Patterns?
      3. So, That’s All the Little Parts: Now What?
      4. Further Reading
    2. Chapter 2 Social to the Core

      1. Deliberately Leave Things Incomplete
      2. Palimpsest
      3. Social but Not Social Only
      4. Talk Like a Person!
      5. Conversation
      6. Self-Deprecating Error Message
      7. Ask Questions
      8. Your Versus My
      9. No Joking Around
      10. Don’t Break Email!
      11. Be Open
      12. Learn from Games
      13. Cargo Cult Anti-Pattern
      14. Respect the Ethical Dimension
      15. Further Reading
  2. I Am Somebody

    1. Chapter 3 You’re Invited!

      1. Engagement
      2. Sign-up or Registration
      3. Sign In
      4. Sign-In Continuity
      5. Sign Out
      6. Invitations
      7. Receive Invitation
      8. Send Invitation
      9. The Password Anti-Pattern
      10. Authorize
      11. Private Beta
      12. Welcome Area
      13. Reengagement
      14. Further Reading
    2. Chapter 4 Where’s the Rest of Me?

      1. Identity
      2. Profile
      3. Testimonials (or Personal Recommendations)
      4. Personal Dashboard
      5. Reflectors
      6. Identity Cards or Contact Cards
      7. Attribution
      8. Avatars
      9. Further Reading
    3. Chapter 5 We Are Here! We Are Here! We Are Here!

      1. A Brief History of Online Presence
      2. Presence Actions and Facets
      3. Availability
      4. Buddy List
      5. Activity Streams
      6. Microblogging
      7. Updates
      8. Updates Opt-in Disclosure
      9. Keep Company
      10. Further Reading
    4. Chapter 6 Would You Buy a Used Car from This Person?

      1. Reputation Influences Behavior
      2. Competitive Spectrum
      3. Levels
      4. Named Levels
      5. Numbered Levels
      6. Labels
      7. Awards
      8. Collectible Achievements
      9. Peer-to-Peer Awards
      10. Rankings
      11. Point
      12. Leaderboard
      13. Top X
      14. Tools for Monitoring Reputation
      15. Friend Ranking
      16. Further Reading
  3. Objects of My Desire

    1. Chapter 7 Hunters Gather

      1. Collecting
      2. Saving
      3. Favorites
      4. Displaying
      5. Add/Subscribe
      6. Tagging
      7. Find with Tags
      8. Tag Cloud
      9. Further Reading
    2. Chapter 8 Share and Share Alike

      1. Organic “Word of Mouth”
      2. Tools for Sharing
      3. Bookmarklet
      4. Send/Share Widget
      5. Private Sharing
      6. Send This
      7. Casual Privacy
      8. Share Application
      9. Give Gift
      10. Public Sharing
      11. Share This
      12. Embedding
      13. Further Reading
    3. Chapter 9 The Megalophone

      1. Broadcasting
      2. Blogs: Presentation
      3. Blogs: Ownership
      4. Microblogging
      5. Publishing
      6. Lifecycle
      7. Terms of Service
      8. Further Reading
    4. Chapter 10 Long-Time Listener, First-Time Caller

      1. Soliciting Feedback
      2. Vote to Promote
      3. Thumbs Up/Down Ratings
      4. Ratings (Stars or 1–5)
      5. Comments
      6. Reviews
      7. Soliciting Feedback
      8. Further Reading
    5. Chapter 11 Watson, Come Quick!

      1. Synchronous Versus Asynchronous Communication
      2. Sign In to Participate
      3. Communicating
      4. Forums
      5. Public Conversation
      6. Private Conversation
      7. Group Conversation
      8. Arguments
      9. Further Reading
    6. Chapter 12 Barnraising

      1. Collaboration
      2. Manage Project
      3. Voting
      4. Collaborative Editing
      5. Edit This Page
      6. The Wiki Way
      7. Crowdsourcing
      8. Further Reading
    7. Chapter 13 Social Media Junkies Unite!

      1. Keeping Up
      2. Tuning In
      3. Following
      4. Filtering
      5. Recommendations
      6. Social Search
      7. Real-Time Search
      8. Conversational Search
      9. Pivoting
      10. Further Reading
  4. A Beautiful Day in the Neighborhood

    1. Chapter 14 One of Us, One of Us

      1. Relationships
      2. Find People
      3. Adding Friends
      4. Circles of Connections
      5. Publicize Relationships
      6. Unfriending
      7. The Ex-Boyfriend Anti-Pattern
      8. Groups
      9. Further Reading
    2. Chapter 15 Good Cop, Bad Cop

      1. Community Management
      2. Collective Governance
      3. Group Moderation
      4. Collaborative Filtering
      5. Report Abuse
      6. What’s the Story?
      7. Further Reading
    3. Chapter 16 Where in the World?

      1. The Local Connection
      2. Being Local
      3. Face-to-Face Meeting
      4. Party
      5. Calendaring
      6. Reminding
      7. Geo-Tagging
      8. Geo-Mapping
      9. Neighborhood
      10. Mobile and Location
      11. Further Reading
  5. But Wait...There’s More!

    1. Chapter 17 Open for Business

      1. Play Well with Others
      2. Opening Out
      3. Badging
      4. Open Standards (Semantics and Microformats)
      5. Opening In
      6. Import
      7. Hosted Modules
      8. Going Both Ways
      9. Open APIs
      10. Honest Broker
      11. Further Reading
    2. Chapter 18 Other Contexts

      1. Thinking Mobile
      2. Inside the Enterprise
      3. What’s Age Got to Do with It?
      4. For the Win
      5. Further Reading
  1. Epilogue

    1. And in the End...

  2. Colophon