New digital technology is improving business efficiency by radically increasing the quality and quantity of information available to knowledge workers. KNOWLEDGE MANAGEMENT STRATEGIES will help you decide which new knowledge-management technologies are relevant to your business and show you how to use them to build an integrated knowledge-management solution. The book also provides detailed case studies of successful knowledge-management implementations, complete with quantifiable benefits. You’ll discover how these implementations enable smarter business planning and analysis, faster product design and feedback, more effective project and people tracking, and better employee management and training.
This book will help you to:
Understand the business case for implementing an enterprise knowledge-management solution to enhance communication among employees
Recognize your organization’s knowledge assets and barriers to knowledge sharing
Separate knowledge-management myths from realities and learn how to survive knowledge-management implementation pitfalls
Examine successful knowledge-management solutions for product design, consumer management, employee management, and business planning
Choose technology building blocks and best practices that can help you implement a successful knowledge-management solution for your enterprise
Learn about the Microsoft® knowledge-management strategy, platforms, and technologies and how they can help you connect workers with the knowledge they need
Discover how to build a knowledge-management solution that takes advantage of Microsoft products you may already be using
Best-selling author Jerry Honeycutt writes about the Internet and Microsoft Windows®. He is the author of over a dozen books, including PLATINUM EDITION USING WINDOWS NT® SERVER 4.0; SPECIAL EDITION USING HTML 4.0; SPECIAL EDITION USING THE INTERNET; USING NETSCAPE COMPOSER; USING THE INTERNET; and WINDOWS 95 AND NT 4.0 REGISTRY AND CUSTOMIZATION HANDBOOK.
Jerry has also contributed to several other books, including PLATINUM EDITION USING OFFICE 97; PLATINUM EDITION USING WINDOWS 95; SPECIAL EDITION USING JAVASCRIPT; SPECIAL EDITION USING NETSCAPE COMMUNICATOR; and WINDOWS NT SERVER 4.0 ADVANCED TECHNICAL REFERENCE. He's been published in Computer Language magazine and is a regular speaker at Windows World, Comdex, and other industry trade shows on topics related to software development, Windows, and the Internet.
In addition to writing, Jerry provides business-oriented technical leadership to the Internet community and software development industry. He has served companies such as The Travelers, IBM, Nielsen North America, IRM, Howard Systems International, and NCR. Jerry has participated in the industry since before the days of Microsoft Windows 1.0, and he is completely hooked on Windows and the Internet.
