Microsoft® Office Outlook® 2003 Inside Out

Larger Cover

By Jim Boyce

Publisher: Microsoft Press

Released: November 2003

Pages: 1168

Hey, you know your way around an inbox—so now dig into Outlook 2003 and really get your communications and workday under control! This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds all in concise, fast-answer format. It’s all muscle and no fluff. Discover the best and fastest ways to perform everyday tasks, and challenge yourself to new levels of Outlook mastery!

Configure core to advanced setup options—customizing Outlook to work your way
Learn ultra efficient—and automatic—ways to manage your messages, calendar, tasks, notes, and contacts
Implement security zones, virus protection, information rights management (IRM), junk e-mail filters, and other security features
Go mobile—working offline or through HTTP, a VPN, or Outlook Web Access
Set up Windows SharePoint Services, shared calendars, and public folders for easy collaboration on projects
Manage and support Outlook as a Microsoft Exchange Server 2003 client
Use script and Microsoft Visual Basic for Applications (VBA) to create custom forms and applications

CD features:

Complete eBook in PDF format
Insider Extras—including sample scripts and templates
Catalog of Outlook resources with links to third-party tools and demos
Microsoft resources and demos, including Insider’s Guide to Microsoft Office OneNote 2003 eBook
Microsoft Computer Dictionary, Fifth Edition, eBook—10,000+ entries

A Note Regarding the CD or DVD

The print version of this book ships with a CD or DVD. For those customers purchasing one of the digital formats in which this book is available, we are pleased to offer the CD/DVD content as a free download via O'Reilly Media's Digital Distribution services. To download this content, please visit O'Reilly's web site, search for the title of this book to find its catalog page, and click on the link below the cover image (Examples, Companion Content, or Practice Files). Note that while we provide as much of the media content as we are able via free download, we are sometimes limited by licensing restrictions. Please direct any questions or concerns to booktech@oreilly.com.

Working With Outlook
1. Chapter 1 Outlook Architecture, Setup, and Startup
  1. Overview of Outlook
  2. How Outlook Stores Data
  3. Understanding Messaging Protocols
  4. Security Provisions in Outlook
  5. Options for Starting Outlook
2. Chapter 2 Advanced Setup Tasks
  1. Starting Outlook for the First Time
  2. Configuring Accounts and Services
  3. Understanding User Profiles
  4. Configuring Online and Offline Data Storage
3. Chapter 3 Working in and Configuring Outlook
  1. Understanding the Outlook Folders
  2. Working with the Standard Outlook Views
  3. Using Other Outlook Features
  4. Configuring Outlook Options
  5. Using Outlook on the Web
  6. Accessing Your Mail Through a Browser
  7. Configuring Windows Settings for Outlook
  8. Using Add-Ins
4. Chapter 4 Using Categories and Types
  1. Understanding Categories
  2. The Master Category List
  3. Customizing Your Personal Master Category List
  4. Assigning Categories to New Items
  5. Modifying Categories and Category Assignments
  6. Organizing Data with Categories
  7. Sharing a Personal Category List
  8. Using Entry Types
Messaging
1. Chapter 5 Managing Address Books and Distribution Lists
  1. Understanding Address Books
  2. Configuring Address Books and Addressing Options
  3. Managing Contacts in the Personal Address Book
  4. Finding People in the Address Book
  5. Using AutoComplete for Addresses
  6. Using Distribution Lists
  7. Automatically Adding Addresses to the Address Book
2. Chapter 6 Using Internet Mail
  1. Using Internet POP3 E-Mail Accounts
  2. Using IMAP Accounts
  3. Using Outlook with CompuServe
  4. Using Hotmail and Other HTTP-Based Services
  5. Using Multiple Accounts
  6. Keeping a Copy of Your Mail on the Server
  7. Set Your Own Computer as the Outgoing Mail Server
  8. Viewing Full Message Headers
3. Chapter 7 Sending and Receiving Messages
  1. Working with Messages
  2. Controlling Synchronization and Send/Receive Times
  3. Managing Messages and Attachments
  4. Including More Than Text
  5. Customizing Your Messages with Stationery
  6. Using Signatures
  7. Using Instant Messaging
  8. Configuring Other Messaging Options
4. Chapter 8 Filtering, Organizing, and Using Automatic Responses
  1. Finding and Organizing Messages with Search Folders
  2. Flagging and Monitoring Messages and Contacts
  3. Grouping Messages by Customizing the Folder View
  4. Processing Messages Automatically
  5. Managing Junk and Adult Content Mail
  6. Creating Automatic Responses with the Out Of Office Assistant
  7. Creating Automatic Responses with Custom Rules
  8. Using Message Alerts
5. Chapter 9 Sending and Receiving Faxes
  1. The Native Windows Fax Service
  2. Configuring the Fax Service
  3. Working with the Windows XP Fax Service
  4. Sending Faxes
  5. Using Cover Pages
  6. Receiving Faxes with Outlook in Windows 2000
  7. Managing Faxes
  8. Faxing Across the Internet
6. Chapter 10 Securing Your System, Messages, and Identity
  1. Using Security Zones
  2. Configuring HTML Message Handling
  3. Protecting Messages with Digital Signatures
  4. Signing Messages
  5. Encrypting Messages
  6. Virus Protection
  7. Protecting Data with Information Rights Management
7. Chapter 11 Processing Messages Selectively
  1. Understanding Remote Mail Options
  2. Working with Message Headers
  3. Selective Downloading for POP3 Using Send/Receive Groups
8. Chapter 12 Integrating Outlook Express and Outlook
  1. Copying Messages and Addresses to Outlook
  2. Copying Addresses and Messages to Outlook Express
  3. Copying Accounts
9. Chapter 13 Using Outlook Express for Public and Private Newsgroups
  1. Overview of Newsgroups and News Servers
  2. Configuring Outlook Express for Newsgroups
  3. Managing the Newsgroup List
  4. Reading Messages
  5. Posting Messages
  6. Processing Newsgroups and Working Offline
  7. Monitoring and Managing Messages
  8. Using Rules
  9. Working with Attachments
  10. Archiving and Restoring Messages
Contact Management
1. Chapter 14 Managing Your Contacts
  1. Working with the Contacts Folder
  2. Creating a Contact Entry
  3. Creating Other Contacts Folders
  4. Working with Contacts
  5. Viewing Contacts
  6. Printing Contacts
  7. Working with Distribution Lists
  8. Sharing Contacts
  9. Setting Contact Options
2. Chapter 15 Using Microsoft Business Contact Manager
  1. Understanding What Business Contact Manager Can Do
  2. Installing and Running Business Contact Manager
  3. Working with Business Contacts
  4. Creating and Using Accounts
  5. Creating and Using Opportunities
  6. Tracking Item History
  7. Attaching Items
  8. Creating Reports
  9. Importing and Exporting Information
  10. Managing Your Business Contact Manager Data
3. Chapter 16 Using LDAP Directory Services
  1. Overview of LDAP Services
  2. Configuring a Directory Service Account in Outlook
  3. Configuring a Directory Service Account in Outlook Express
  4. Using LDAP to Find People
  5. Configuring an LDAP Server
4. Chapter 17 Making Notes
  1. Understanding Outlook Notes
  2. Configuring Note Options
  3. Working with Notes
  4. Viewing Notes
5. Chapter 18 Keeping a Journal
  1. Understanding the Outlook Journal
  2. Using Automatic Journaling
  3. Adding Journal Items Manually
  4. Changing Journal Entries
  5. Connecting Journal Activities to Individual Contacts
  6. Viewing the Journal
  7. Printing Journal Items
  8. Sharing Journal Information
Scheduling
1. Chapter 19 Scheduling Appointments
  1. Calendar Basics
  2. Working with One-Time Appointments
  3. Working with One-Time Events
  4. Creating a Recurring Appointment or Event
  5. Modifying an Appointment or Event
  6. Deleting an Appointment or Event
  7. Using Color Effectively
  8. Printing Calendar Items
  9. Customizing the Current Calendar View
  10. Creating a Custom View
  11. Backing Up Your Schedule
  12. Sharing Your Calendar
  13. Managing Your Free/Busy Information
  14. Working with Group Schedules
  15. Creating Your Own Free/Busy Server
  16. Managing Time Zones
  17. Publishing Your Calendar as a Web Page
2. Chapter 20 Scheduling Meetings and Resources
  1. Sending a Meeting Request
  2. Responding to a Meeting Request
  3. Scheduling Resources
  4. Holding an Online Meeting
3. Chapter 21 Managing Your Tasks
  1. Working with Tasks in the Tasks Folder
  2. Assigning Tasks to Others
  3. Viewing and Customizing the Tasks Folder
  4. Working with Tasks in Other Ways
4. Chapter 22 Integrating Microsoft Outlook and Microsoft Project
  1. Overview of Microsoft Project
  2. Integrating Your Outlook Calendar
  3. Integrating Your Address Book
  4. Keeping Track of Your Progress
  5. Integrating Communication Features
Customizing Outlook
1. Chapter 23 Using Templates
  1. Working with E-Mail Templates
  2. Using Other Outlook Template Types
  3. Editing Templates
  4. Sharing Templates
2. Chapter 24 Designing and Using Forms
  1. Overview of Standard Forms, Item Types, and Message Classes
  2. Creating Custom Forms from Standard Forms
  3. Creating Custom Forms from Scratch
  4. Creating Multipage Forms
  5. Adding and Arranging Controls
  6. Adding Graphics to Forms
  7. Using Office Documents to Create Outlook Forms
  8. Publishing and Sharing Forms
  9. For More Information on VBScript and Outlook
3. Chapter 25 Customizing the Outlook Interface
  1. Customizing the Navigation Pane
  2. Customizing Command Bars
  3. Customizing Outlook Today View
4. Chapter 26 Creating Custom Views and Print Styles
  1. Creating and Using Custom Views
  2. Printing in Outlook
  3. Custom Printing with Scripts and Word
  4. Custom Printing with Excel
5. Chapter 27 Automating Common Tasks
  1. Understanding Automation Options
  2. Understanding Macros
  3. Using Macros
  4. Setting Macro Security
  5. Signing Your Macros to Avoid Security Warnings
Managing and Securing Outlook
1. Chapter 28 Integrating Outlook with Other Office Applications
  1. Using Contacts for a Mail Merge in Word
  2. Performing a Mail Merge from Outlook
  3. Exporting Contacts to Access
  4. Importing Contacts from Access
  5. Exporting Contacts to Excel
  6. Importing Contacts from Excel
  7. Exporting Tasks to Office Applications
  8. Using Notes in Other Applications
2. Chapter 29 Delegating Responsibilities to an Assistant
  1. Delegation Overview
  2. Assigning Delegates and Working as an Assistant
  3. Granting Access to Folders
  4. Configuring Delegate Permissions in Exchange Server
3. Chapter 30 Managing Folders, Data, and Archiving
  1. Understanding Outlook Folders
  2. Working with the Folder List
  3. Using and Managing Folders
  4. Using Web Views with Folders
  5. Using Multiple Personal Folders
  6. Managing Data
  7. Configuring the Automatic Archiving of Items
4. Chapter 31 Finding and Organizing Data
  1. Using the Find A Contact Tool to Search for Contacts
  2. Using the Find Bar
  3. Using Advanced Find
  4. Organizing Data
5. Chapter 32 Data Security and Virus Protection
  1. Backing Up and Restoring Data
  2. Exporting Data
  3. Importing Data
  4. Providing Virus Protection
  5. Configuring Blocked Attachments
  6. Enabling Applications to Send E-Mail with Outlook
Using Outlook with Exchange Server
1. Chapter 33 Deploying and Managing Outlook in a Network
  1. Using Roaming Profiles
  2. Configuring Folders and Permissions
  3. When Multiple Users Share One Computer
  4. Customizing Outlook and Office Setup
  5. Deploying Office and Outlook with Group Policy
  6. Group Policy Considerations for Outlook and Office
2. Chapter 34 Configuring the Exchange Server Client
  1. Outlook as an Exchange Server Client
  2. Configuring General Properties
  3. Configuring Advanced Properties
  4. Configuring Security Properties
  5. Configuring Connection Properties
  6. Configuring Remote Mail Properties
  7. Controlling Where Outlook Stores Exchange Server Messages and Data
3. Chapter 35 Messaging with Exchange Server
  1. Sending Messages
  2. Recalling a Sent Message Before It's Read
  3. Copying Global Addresses to Your Contacts Folder
  4. Voting in Outlook
4. Chapter 36 Supporting Outlook Under Exchange Server
  1. Understanding Client Options for Exchange Server
  2. Managing User Mailboxes
  3. Configuring Alternate Recipients
  4. Forwarding Messages to Users' Internet Mail Accounts
  5. Archiving (Journaling) All Messages
  6. Configuring and Enabling Instant Messaging
  7. Managing Exchange Server Address Lists
  8. Creating Distribution Lists
  9. Creating Public Folders
5. Chapter 37 Working Offline and Remotely
  1. Offline vs. Remote
  2. Establishing a Remote LAN Connection
  3. Working Offline with Outlook and Exchange Server
  4. Using Remote Mail
  5. Configuring Cached Exchange Mode Synchronization
Collaboration and Mobility
1. Chapter 38 Sharing Information with Others
  1. Sharing Overview
  2. Sharing a Common PST with the Briefcase
  3. Setting Up Public Folders
  4. Setting Up a Message Board
  5. Working with Public Folders
  6. Managing Public Folders
  7. Managing a Newsgroup Server
2. Chapter 33 Managing Windows SharePoint Services
  1. Windows SharePoint Services Overview
  2. Installing Windows SharePoint Services
  3. Administering Windows SharePoint Services
3. Chapter 40 Collaboration with Outlook and Windows SharePoint Services
  1. Understanding Windows SharePoint Services Collaboration
  2. Setting Up Alerts
  3. Working with Shared Documents
  4. Working with Shared Contacts
  5. Linking a Team Calendar to Outlook
  6. Configuring Alerts in Outlook
4. Chapter 41 Accessing Messages Through a Web Browser
  1. Overview of Outlook Web Access
  2. Configuring Outlook Web Access in Exchange Server 5.5
  3. Configuring Outlook Web Access in Exchange 2000 Server and Exchange Server 2003
  4. Using Outlook Web Access
5. Chapter 42 Mobility with Outlook and Exchange Server 2003
  1. Why Mobility Is Important
  2. Overview of Mobility Features in Exchange Server 2003
  3. Configuring Exchange Server for Mobile Users
  4. Using Mobility Features
  5. Synchronization Issues
6. Appendix Installing and Updating Outlook
  1. Installing Locally
  2. Setup Command-Line Options
  3. Automated Installations
  4. Remote and Push Installation Options
  5. Updating Outlook and Office

Appendix Index to Troubleshooting Topics

Title:

Microsoft® Office Outlook® 2003 Inside Out

By:

Jim Boyce

Publisher:

Microsoft Press

Formats:

Print
Ebook
Safari Books Online

Print:

November 2003

Ebook:

November 2009

Pages:

1168

Print ISBN:

978-0-7356-1514-4

| ISBN 10:

0-7356-1514-4

Ebook ISBN:

978-0-7356-9203-9

| ISBN 10:

0-7356-9203-3

Description

Table of Contents

Product Details

About the Author

Recommended for You

Working With Outlook

Chapter 1 Outlook Architecture, Setup, and Startup

Chapter 2 Advanced Setup Tasks

Chapter 3 Working in and Configuring Outlook

Chapter 4 Using Categories and Types

Messaging

Chapter 5 Managing Address Books and Distribution Lists

Chapter 6 Using Internet Mail

Chapter 7 Sending and Receiving Messages

Chapter 8 Filtering, Organizing, and Using Automatic Responses

Chapter 9 Sending and Receiving Faxes

Chapter 10 Securing Your System, Messages, and Identity

Chapter 11 Processing Messages Selectively

Chapter 12 Integrating Outlook Express and Outlook

Chapter 13 Using Outlook Express for Public and Private Newsgroups

Contact Management

Chapter 14 Managing Your Contacts

Chapter 15 Using Microsoft Business Contact Manager

Chapter 16 Using LDAP Directory Services

Chapter 17 Making Notes

Chapter 18 Keeping a Journal

Scheduling

Chapter 19 Scheduling Appointments

Chapter 20 Scheduling Meetings and Resources

Chapter 21 Managing Your Tasks

Chapter 22 Integrating Microsoft Outlook and Microsoft Project

Customizing Outlook

Chapter 23 Using Templates

Chapter 24 Designing and Using Forms

Chapter 25 Customizing the Outlook Interface

Chapter 26 Creating Custom Views and Print Styles

Chapter 27 Automating Common Tasks

Managing and Securing Outlook

Chapter 28 Integrating Outlook with Other Office Applications

Chapter 29 Delegating Responsibilities to an Assistant

Chapter 30 Managing Folders, Data, and Archiving

Chapter 31 Finding and Organizing Data

Chapter 32 Data Security and Virus Protection

Using Outlook with Exchange Server

Chapter 33 Deploying and Managing Outlook in a Network

Chapter 34 Configuring the Exchange Server Client

Chapter 35 Messaging with Exchange Server

Chapter 36 Supporting Outlook Under Exchange Server

Chapter 37 Working Offline and Remotely

Collaboration and Mobility

Chapter 38 Sharing Information with Others

Chapter 33 Managing Windows SharePoint Services

Chapter 40 Collaboration with Outlook and Windows SharePoint Services

Chapter 41 Accessing Messages Through a Web Browser

Chapter 42 Mobility with Outlook and Exchange Server 2003

Appendix Installing and Updating Outlook

Appendix Index to Troubleshooting Topics

About O'Reilly

Community

More O'Reilly Sites

Partner Sites

Shop O'Reilly