p>Learn the practical, real-world techniques you need to install, upgrade, fine-tune, and troubleshoot your PC—and even prepare for the CompTIA A+ certification exam! Designed to help you master the fundamentals of hardware and operating system support and repair.
This easy-to-read, expertly organized guide features:
Labs for learning and practicing must-know procedures
Troubleshooting Scenarios to help you diagnose and resolve common problems
Exam Tips for getting an edge on material tested by A+
Smart Shopping advice on what to look for, what to pay Covering everything from motherboards to modems, printers to protocols, system files to service packs—and how they all work together—you’ll build the same skills that professional, entry-level computer technicians must know!
Discover how to:
Ace the ten most common hardware fixes
Know when to use OS diagnostic tools and utilities
Set up hard drives, backup drives, and removable media
Replace or upgrade memory
Master basic networking and Internet connectivity, including wireless systems
Set up and troubleshoot printers
Install and tweak video and audio adapters
Support laptops and mobile devices
Retire or recycle old PCs the right way
Plan and build an entire PC system from scratch!
The A+ Certification from CompTIA, the Computing Technology Industry Association, validates your knowledge and competency as an entry-level technician supporting core hardware and operating system technologies.
Kate J. Chase is a Microsoft MVP in Office Systems as well as the author/co-author or editor of more than 30 technical reference books, including several books and training modules devoted to Office products. She has developed and managed vibrant online support communities for industry leaders like America Online, The Microsoft Network, and ZDnet. In addition, she frequently uses the tools in Office to work collaboratively with partners throughout the US and the world.