We all have to work for a living—so why not make that time work for you? Whether you’re in a cubicle or corner office, the Crabby Office Lady shows you how to be more productive on the job so that you can really enjoy your time off the job. Humorous but practical, the lovable know-it-all reveals her secrets in this easy-to-read survival guide based on her popular column. You’ll get her no-nonsense lessons to succeeding at work, as well as tips and tricks for working with Microsoft Office programs to help simplify your life. She’ll give you the straight scoop—so pay attention!
Crabby says, “Listen up!”—and discover how to:
Manage your daily barrage of email, run effective meetings, and delegate (you might actually get some work done)
Mind your workplace manners (and learn to deal with those who don’t)
Use Crabby’s secrets for preparing for performance reviews and building your case for raises
Customize Office program settings, use accessibility features, and practice healthy ergonomics to make your office your own
Decode convoluted computer terms
Take the stress out of fleeing—and enjoy your time off—with Crabby’s get-away-from-it-all checklist
Chapter One Stand Up Straight and Mind Your E-Mail Manners
E-Mail as the Modern Method of Communication
Crabby’s Top 10 E-Mail Crabs
Manners: Petty Sacrifices
Chapter Two Demystify Computer Terms and Get On with Your Day
Humans Are Mysterious; Software Terms Needn’t Be
Ready, Set, Demystify: General Software Terms
Ready, Set, Demystify: Working-in-the-Office Program Terms
Ready, Set, Demystify: E-Mail Terms
Ready, Set, Demystify: Getting Online
Ready, Set, Demystify: Nasty Things in E-Mail
Ready, Set, Demystify: The Difference Between...
Yes, the Terms Are Never-Ending
Chapter Three Go Ahead and Nest: Customizing Office
What Does Default Mean?
Go Ahead: Be Needy
Change Is Good
Chapter Four Surviving Life in the Office
Etiquette Guide for Working Ladies and Gentlemen
How to Work with Difficult People
Tackling Big Projects and Still Keeping Your Wits About You
Everyone Has It: Dealing with Boredom at Work
You’re Not Just Surviving–You’re Thriving
Chapter Five Managing People, Projects,...and Yourself
How to Prepare For and Run Effective Meetings
Delegation: It Doesn’t Have to Mean "Passing the Buck"
Secure Printing: Avoiding That Mad Dash to the Copy Room
Chapter Six Making the Most of Performance Reviews
Everyone Takes Part in Performance Reviews
Using Search Folders to Keep Track of Your Great Work
Being a Goody-Goody: Show Off Your Skills
When You’re the Manager
Final Words of Advice
Chapter Seven Working It from Home: Tips for Telecommuters
Telecommuting: Myth vs. Fact
Using Microsoft Office Collaboration Tools to Stay Connected
Chapter Nine Ergonomics and Accessibility: Making It Easier on Yourself (and Others)
Ergonomics and Accessibility: Cousins at Work
Ergonomics: Healthy People Are Productive People
Accessibility Features Make All of Us Less Crabby
The Family Reunion: Ergonomics and Accessibility
Chapter Ten Making the Most of Microsoft Office Online
Office Online: Why Aren’t You Already Intimately Familiar with It?
Getting Real Help, Just the Kind You Need
Making the Most of Your Office Documents
Keeping Your Computer (and Your Fun Level) Up-to-Date With Downloads
Staying in Touch
I Know Which Side My Bread Is Buttered On
Are You a Crabby Office Person?
The Real Quiz: How Well Did You Read This Book?
Appendix About the Author
The Microsoft® Crabby Office Lady Tells It Like It Is: Secrets to Surviving Office Life
Safari Books Online
| ISBN 10:
| ISBN 10:
In 2002, Annik Stahl, a Microsoft employee, wanted to reach out to Microsoft Office customers in a more personal, friendly way. She created the grumpy but charming character of the Crabby Office Lady, whose column is read by more than 250,000 people every month. By fashioning Crabby as the ultimate “power user” with advice to share, Annik helps her readers be more efficient at work so that they can get away from their desks and get on with their lives.