Microsoft® Office Communications Server 2007 R2 Resource Kit

Larger Cover

By Rui Maximo, Rick Kingslan, Rajesh Ramanathan, Nirav Kamdar

Publisher: Microsoft Press

Released: June 2009

Pages: 880

In-depth, comprehensive, and fully revised for R2—this RESOURCE KIT delivers the information you need to deploy, manage, and troubleshoot Microsoft Office Communications Server 2007 R2. Get technical insights, scenarios, and best practices from those who know the technology best—the engineers who designed and developed it—along with 90+ Windows PowerShell™ scripts, bonus references, and other essential resources on CD.

Get expert advice on how to:

Plan server roles, infrastructure, topology, and security
Design and manage enterprise instant messaging (IM), presence, and conferencing solutions
Configure voice mail, enterprise voice, dual-forking (PBX), and VoIP
Apply industry best practices for deployment
Manage Unified Communications clients and devices
Administer remote access, federation, and public IM
Understand SIP and authentication technologies
Implement a cross-team backup-and-restore plan
Automate management tasks—sample scripts included
Monitor, diagnose, and troubleshoot problems more efficiently

CD features:

90+ Windows PowerShell scripts for automating administrative tasks
Office Communication Server Resource Kit tools
Links to references and webcasts
Understanding Microsoft Virtualization Solutions eBook
Four appendixes, including Windows PowerShell functions, Direct SIP with IP-PBX, and A/V troubleshooting
Bonus content—Chapters from 15 related Microsoft Press® books
Fully searchable eBook of this guide

A Note Regarding the CD or DVD

The print version of this book ships with a CD or DVD. For those customers purchasing one of the digital formats in which this book is available, we are pleased to offer the CD/DVD content as a free download via OReilly Medias Digital Distribution services. To download this content, please visit OReillys web site, search for the title of this book to find its catalog page, and click on the link below the cover image (Examples, Companion Content, or Practice Files). Note that while we provide as much of the media content as we are able via free download, we are sometimes limited by licensing restrictions. Please direct any questions or concerns to booktech@oreilly.com.

Overview and Architecture
1. Chapter 1 Overview of Office Communications Server 2007 R2
  1. Office Communications Server Editions and Components
  2. The Evolution of Office Communications Server 2007 R2
  3. Customizing the Platform
  4. Summary
  5. Additional Resources
2. Chapter 2 New Features Overview
  1. New Features
  2. Technical Overview
  3. Summary
  4. Additional Resources
3. Chapter 3 Server Roles
  1. Standard Edition Server
  2. Enterprise Edition Pool
  3. Director Role
  4. Conferencing Servers
  5. Application Server
  6. Monitoring Server
  7. Archiving Server
  8. Edge Servers
  9. Communicator Web Access
  10. Web Components Server
  11. Mediation Server
  12. Group Chat Server
  13. Supported Collocation Server Roles
  14. Summary
  15. Additional Resources
4. Chapter 4 Infrastructure and Security Considerations
  1. Infrastructure and Security Considerations
  2. Understanding How Office Communications Server Takes Advantage of Active Directory
  3. Using DNS to Publish Office Communications Server
  4. Securing Office Communications Server with PKI
  5. Scaling with SQL Server
  6. Building Redundancy with Hardware Load Balancing
  7. Bridging VoIP to the PSTN Network by Using a Media Gateway
  8. Firewall Scenarios and Configuration
  9. Summary
  10. Additional Resources
Key Usage Scenarios
1. Chapter 5 Basic IM and Presence Scenarios
  1. Understanding the Login Process
  2. How Presence Information Is Shared
  3. Instant Messaging
  4. Summary
  5. Additional Resources
2. Chapter 6 Conferencing Scenarios
  1. Understanding Conferencing User Types
  2. Understanding Conferencing User Roles
  3. Understanding Conference Security and Access Types
  4. Understanding Conferencing Media Types
  5. Examining the Technical Details Behind Conferencing Scenarios
  6. Summary
  7. Additional Resources
3. Chapter 7 Remote Access and Federation Scenarios
  1. Understanding Basic Remote Access Topologies
  2. Single Edge Server Topology
  3. Scaled Single-Site Edge Server Topology
  4. Multisite Edge Server Topology
  5. Understanding Basic Remote Access Scenarios
  6. Understanding Office Communicator Web Access 2007 R2
  7. Understanding Federation
  8. Understanding the Requirements for and Use of Certificates in Federation
  9. Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
  10. Configuring and Administering Federation
  11. Examining the Technical Details Behind the Federation Scenario
  12. Summary
  13. Additional Resources
4. Chapter 8 Public IM Connectivity Scenarios
  1. What Is Public IM Connectivity?
  2. Public IM Connectivity Scenarios
  3. Technical Details Behind the Public IM Connectivity Scenarios
  4. Summary
  5. Additional Resources
5. Chapter 9 Remote Call Control Scenarios
  1. A Remote Call Control Scenario
  2. What Functionalities Are Available?
  3. Setting Up the Remote Call Control Scenario
  4. Understanding the Technical Details Behind the RCC Scenario
  5. Summary
  6. Additional Resources
6. Chapter 10 Dual Forking Scenarios
  1. What Is Dual Forking?
  2. Overview of Dual Forking Scenarios
  3. Examining Technical Details Behind Dual Forking Scenarios
  4. Configuring Dual Forking
  5. Summary
  6. Additional Resources
7. Chapter 11 VoIP Scenarios
  1. What Is VoIP?
  2. Overview of VoIP Scenarios
  3. Examining the Technical Details Behind VoIP Scenarios
  4. Configuring VoIP
  5. Summary
  6. Additional Resources
8. Chapter 12 Voice Mail Scenarios
  1. Overview of Voice Mail Scenarios
  2. Examining the Technical Details Behind the Voice Mail Scenario
  3. Configuring Voice Mail
  4. Summary
  5. Additional Resources
9. Chapter 13 Enterprise Voice Application Scenarios
  1. What Is Enterprise Voice?
  2. Overview of Enterprise Voice Scenarios
  3. Examining the Technical Details Behind Enterprise Voice Scenarios
  4. Configuring Enterprise Voice Applications
  5. Summary
  6. Additional Resources
Planning and Deployment
1. Chapter 14 Planning Example
  1. Defining a Statement of Work
  2. Gathering and Defining Business Requirements
  3. Mapping Business Requirements to Office Communications Server 2007 R2 Features
  4. Determining Interoperational Requirements
  5. Performing a Gap Analysis
  6. Architectural Design of the Solution
  7. Output to the Deployment Team for Development of the Deployment Plan
  8. Summary
  9. Additional Resources
2. Chapter 15 Deployment Example
  1. Understanding Litware, Inc.’s Deployment Process for Office Communications Server 2007 R2
  2. Final Litware, Inc. Architecture
  3. Summary
  4. Additional Resources
Operations and Administration
1. Chapter 16 Monitoring
  1. Event Logs
  2. Performance Monitoring
  3. The Archiving Server and the Monitoring Server
  4. Deployment Validation Tool
  5. Summary
  6. Additional Resources
2. Chapter 17 Backup and Restore
  1. Planning for Backup and Restore
  2. Restoring Service
  3. Summary
  4. Additional Resources
3. Chapter 18 Administration
  1. Configuring Global Settings
  2. Configuring Pool Settings
  3. Configuring Server Settings
  4. Migrating to Office Communications Server 2007 R2
  5. Summary
  6. Additional Resources
4. Chapter 19 Client and Device Administration
  1. Office Communicator 2007 R2
  2. Office Live Meeting 2007 R2
  3. Multiple Client Installation Script
  4. Group Policy for Unified Communications Clients
  5. Response Group Service Clients
  6. Communicator Phone Edition
  7. RoundTable Management
  8. Summary
  9. Additional Resources
Technical Troubleshooting and Diagnostics
1. Chapter 20 Diagnostic Tools and Resources
  1. Identifying Diagnostic Tools by Scenario
  2. Using Server Setup Logs
  3. Using Event Logs
  4. Using the Validation Wizard
  5. Using Client and Server Trace Logs
  6. Using Snooper
  7. Using Best Practices Analyzer
  8. Summary
  9. Additional Resources
2. Chapter 21 Troubleshooting Problems
  1. Troubleshooting Process
  2. Troubleshooting Common Problems
  3. Summary
  4. Additional Resources
3. Chapter 22 Routing and Authentication
  1. Understanding Session Initiation Protocol
  2. Understanding SIP Routing
  3. Understanding the Globally Routable User Agent URI
  4. Understanding Authentication
  5. Summary
  6. Additional Resources

Appendix About the Authors
Appendix System Requirements
1. For OCS-All.ps1 PowerShell Script
2. For Resource Kit Tools and Reference Material

Title:

Microsoft® Office Communications Server 2007 R2 Resource Kit

By:

Rui Maximo, Rick Kingslan, Rajesh Ramanathan, Nirav Kamdar

Publisher:

Microsoft Press

Formats:

Print
Ebook
Safari Books Online

Print:

June 2009

Ebook:

November 2009

Pages:

880

Print ISBN:

978-0-7356-2635-5

| ISBN 10:

0-7356-2635-9

Ebook ISBN:

978-0-7356-3048-2

| ISBN 10:

0-7356-3048-8

Rui Maximo

With 18 years of experience in the software industry, Rui Maximo had the opportunity to work on over 20 commercial software products for Microsoft, IBM, RSA, Greenplum, and startups. He has held various roles over the years as software design engineer, program manager, software test engineer, consultant, author, presenter, and instructor.

Rui's areas of expertise include:- software design and development- security- Technical writing- Analytics- Unified Communications- Directory services- Programming
Rick Kingslan

Rick Kingslan is a Microsoft senior technical writer, trainer, and consultant with expertise helping customers implement infrastructure services, including Office Communications Server.
Rajesh Ramanathan

Rajesh Ramanathan led the team that shipped VoIP, IM, and conferencing for Communicator 2007, and has extensive background in telecommunications, protocols, and application development.
Nirav Kamdar

Nirav Kamdar is a development lead on the Office Communications Server team, and previously served on the Microsoft Exchange, Office, and Windows® engineering teams.