You're beyond the basics, so dive right in and really take control of your communications and workday! This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds. It's all muscle and no fluff. Discover how the experts manage Outlook 2010 -- and challenge yourself to new levels of mastery.
Customize and configure Outlook 2010 with advanced setup options
Organize and share your calendar, tasks, and notes to optimize efficiency
Learn expert ways to manage your contacts and other critical data
Extend the power of Outlook by using it with Microsoft Word, Access®, and Excel®
Collaborate through Microsoft SharePoint® 2010 libraries and files
Implement virus protection, encryption, spam filters, and other security features
Perform Outlook tasks through a Web browser or with a mobile device
Configure Outlook as a Microsoft Exchange Server 2010 client
The book website includes a fully searchable online edition of this book, with unlimited access on the Web.
Working with Outlook
Chapter 1 What's New in Outlook 2010
A New Look and Feel
Conversation Management
Search
Calendar Preview
Quick Steps
People Pane
Exchange Server Improvements
Extended Browser Support
SharePoint Workspace
What's Out
And More…
Chapter 2 Outlook Overview and Startup
Overview of Outlook
How Outlook Stores Data
Understanding Messaging Protocols and Standards
Security Provisions in Outlook
Options for Starting Outlook
Chapter 3 Configuring Outlook Profiles and Accounts
Configuring Accounts and Services
Understanding Profiles
Configuring Online and Offline Data Storage
Chapter 4 Working in and Configuring Outlook
Using the Ribbon
Using Backstage View
Using the Quick Access Toolbar
Understanding the Outlook Folders
Working with the Standard Outlook Views
Using Other Outlook Features
Configuring Outlook Options
Using Outlook Effectively
Chapter 5 Creating and Using Categories
Understanding Categories
Customizing Your Category List
Assigning Categories to Outlook Items
Modifying Categories and Category Assignments
Organizing Data with Categories
Viewing Selected Categories Only
Sharing a Category List
Using Categories Effectively
Email and Other Messaging
Chapter 6 Managing Address Books and Distribution Lists
Understanding Address Books
Configuring Address Books and Addressing Options
Finding People in the Address Book
Using AutoComplete for Addresses
Using Contact Groups (Distribution Lists)
Adding Addresses to the Address Book Automatically
Using the Mobile Address Book (MAB)
Chapter 7 Using Internet Mail Accounts
Using Internet POP3 Email Accounts
Using IMAP Accounts
Using Outlook for Hotmail and Windows Live Accounts
Using Outlook with Gmail Accounts
Using Multiple Accounts
Keeping a Copy of Your Mail on the Server
Viewing Full Message Headers
Chapter 8 Sending and Receiving Messages
Working with Messages
Controlling Synchronization and Send/Receive Times
Configuring Other Messaging Options
Managing Messages and Attachments
Chapter 9 Beyond Simple Text Messages
Formatting Text in Messages
Using Tables
Using Special Text Features
Including Illustrations in Messages
Using Symbols in a Message
Working with Hyperlinks
Including Other Items in a Message
Customizing the Appearance of Your Messages
Using Signatures
Using the Proofing and Research Tools
Chapter 10 Finding and Organizing Messages
Using Conversation View
Finding and Organizing Messages with Search Folders
Finding Messages with Windows Search
Flagging and Monitoring Messages and Contacts
Grouping Messages by Customizing the Folder View
Filtering a View Using Categories
Managing Email Effectively
Chapter 11 Processing Messages Automatically
Understanding Message Rules
Creating and Using Rules
Controlling Rules
Sharing Rules with Others
Backing Up and Restoring Rules
Using Rules to Move Messages Between Accounts
Running Rules Manually and in Specific Folders
Creating and Using Quick Steps
Chapter 12 Managing Junk Email
How Outlook 2010 Junk Email Filtering Works
How Outlook 2010 Phishing Protection Works
Enabling and Configuring Junk Email Filtering
Controlling Automatic Downloads
Marking and Unmarking Junk Email
Creating Other Junk Email Rules
Other Spam Filtering Solutions
Managing Junk Email Effectively
Chapter 13 Responding to Messages Automatically
Creating Automatic Responses with the Out Of Office Assistant
Creating Automatic Responses with Custom Rules
Chapter 14 Securing Your System, Messages, and Identity
Configuring HTML Message Handling
Protecting Messages with Digital Signatures
Signing Messages
Encrypting Messages
Protecting Data with Information Rights Management
Chapter 15 Receiving Messages Selectively
Understanding Remote Mail Options
Working with Message Headers
Selective Downloading for IMAP Accounts
Selective Downloading for POP3 Using Send/Receive Groups
Chapter 16 Using RSS Feeds
Understanding RSS
Configuring RSS
Adding RSS Feeds to Outlook
Using Your RSS Feeds
Adding an OPML File to Outlook
Managing Your RSS Feeds
Setting RSS Properties
Creating Rules for RSS Feeds
Chapter 17 Using LDAP Directory Services
Overview of LDAP Services
Configuring a Directory Service Account in Outlook
Using LDAP to Find People
Working with Contacts
Chapter 18 Creating and Managing Your Contacts
Working with the Contacts Folder
Creating a Contact Entry
Creating Other Contacts Folders
Working with Contacts
Viewing Contacts
Printing Contacts
Working with Contact Groups
Sharing Contacts
Setting Contact Options
Using Contacts Effectively
Managing Your Time and Tasks
Chapter 19 Scheduling Appointments
Calendar Basics
Working with One-Time Appointments
Working with One-Time Events
Creating a Recurring Appointment or Event
Modifying an Appointment or Event
Using Categories and Colors
Printing Calendar Items
Customizing the Current Calendar View
Creating a Custom View
Backing Up Your Schedule
Managing Time Zones
Managing Your Calendar Effectively
Chapter 20 Scheduling Meetings and Resources
Sending a Meeting Request
Scheduling a Meeting with the Scheduling Assistant
Responding to a Meeting Request
Scheduling Resources
Managing Meetings Effectively
Chapter 21 Managing Your Tasks
Working with Tasks in the Tasks Folder
Assigning Tasks to Others
Viewing and Customizing the Tasks Folder
Working with Tasks in Other Ways
Managing Tasks Effectively
Chapter 22 Tracking Documents and Activities with the Journal
Understanding the Outlook Journal
Using Automatic Journaling
Adding Journal Items Manually
Creating and Using Custom Entry Types
Changing Journal Entries
Connecting Journal Activities to Individual Contacts
Viewing the Journal
Printing Journal Items
Sharing Journal Information
Using the Journal Effectively
Chapter 23 Notes and OneNote Integration
Understanding Outlook Notes
Configuring Note Options
Working with Notes
Viewing Notes
Creating New Notes Folders
Overview of OneNote
Copying Items from Outlook to OneNote
Customizing Outlook
Chapter 24 Using Templates
Working with Email Templates
Using Other Outlook Template Types
Editing Templates
Sharing Templates
Using Templates Effectively
Chapter 25 Customizing the Outlook Interface
Customizing the Navigation Pane
Customizing the To-Do Bar
Customizing the Ribbon
Customizing the Quick Access Toolbar
Customizing the Outlook Today View
Chapter 26 Creating Custom Views and Print Styles
Creating and Using Custom Views
Printing in Outlook
Custom Printing with Scripts and Word
Custom Printing with Excel
Chapter 27 Designing and Using Forms
Overview of Standard Forms, Item Types, and Message Classes
Creating Custom Forms from Standard Forms
Creating Custom Forms from Scratch
Creating Multipage Forms
Adding and Arranging Controls
Adding Graphics to Forms
Adding User-Defined Fields
Publishing and Sharing Forms
Using Forms Effectively
Chapter 28 Automating Common Tasks
Understanding Automation Options
Understanding Macros
Using Macros
Setting Macro Security
Managing and Securing Outlook
Chapter 29 Managing Outlook Folders and Data
Understanding Outlook Folders
Working with the Folder List
Using and Managing Folders
Using Home Pages with Folders
Using Multiple Personal Folders
Managing Data
Chapter 30 Archiving, Backing Up, and Restoring Outlook Data
Archiving Your Outlook Data
Configuring Automatic Archiving
Backing Up and Restoring Data
Chapter 31 Moving Data in and out of Outlook with Import/Export
Exporting Data
Importing Data
Chapter 32 Finding and Organizing Outlook Data
Using Instant Search
Searching for Contacts
Using Advanced Find
Organizing Data
Organizing Your Outlook Items Effectively
Chapter 33 Security and Virus Protection
Providing Virus Protection
Protecting Against Viruses in Attachments
Configuring Blocked Attachments
Opening Blocked Attachments
Protecting Against Office Macro Viruses
Enabling Applications to Send Email with Outlook
Tips for Securing Your System
Collaboration
Chapter 34 Delegating Responsibilities to an Assistant
Delegation Overview
Assigning Delegates and Working as an Assistant
Granting Access to Folders
Sharing Folders with Invitations
Chapter 35 Sharing Calendars
Sharing Your Calendar
Managing Your Shared Calendar Information
Using Calendar Groups and Schedule View
Creating Your Own Free/Busy Server
Chapter 36 Integrating Outlook with Other Office Applications
Using Contacts for a Mail Merge in Word
Performing a Mail Merge from Outlook
Exporting Contacts to Access
Importing Contacts from Access
Exporting Contacts to Excel
Importing Contacts from Excel
Exporting Tasks to Office Applications
Using Notes in Other Applications
Chapter 37 Using Office Communicator and Outlook
Overview of OCS and Office Communicator
Configuring Office Communicator
Using OCS and Office Communicator Features in Outlook
Using Outlook Features from Office Communicator
Using Conversation History
Chapter 38 Collaboration with Outlook and SharePoint
Overview of SharePoint
Setting Up Alerts
Working with Shared Documents
Working with Shared Contacts in Outlook
Integrating Outlook and SharePoint Calendars
Managing SharePoint List Connections in Outlook
Configuring Alerts from Outlook
Using Outlook to Work with SharePoint Libraries and Files
Using Outlook with Exchange Server
Chapter 39 Configuring the Exchange Server Client
Outlook as an Exchange Server Client
Configuring General Properties
Configuring Advanced Properties
Configuring Security Properties
Configuring Connection Properties
Chapter 40 Using Outlook with Exchange Server
Sending Messages
Recalling a Sent Message Before It Is Read
Copying Global Addresses to Your Contacts Folder
Voting in Outlook
Chapter 41 Working Offline and Remotely
Offline vs. Remote
Establishing a Remote LAN Connection
Working Offline with Outlook 2010 and Exchange Server
Mobility
Chapter 42 Accessing Your Outlook Items Through a Web Browser
Overview of Outlook Web App
Using Outlook Web App
Chapter 43 Making Outlook Mobile
Why Mobility Is Important
Overview of Mobility Features in Exchange Server
Using Outlook Anywhere for Remote Access to Exchange Server
Using Outlook Mobile Service Accounts
Forwarding Alerts and Messages to Your Mobile Devices
Jim Boyce has authored or coauthored more than 45 books about computer hardware and software, including Microsoft Office Outlook 2007 Plain & Simple and Microsoft Outlook Version 2002 Inside Out. He is a former contributing editor and monthly columnist for WINDOWS Magazine. He has worked with computers as a programmer and systems manager in a variety of capacities since the 1970s, and has a wide range of experience in the MS-DOS, Microsoft Windows, Microsoft Windows NT, and UNIX environments.
