Microsoft CRM For Dummies
By Joel Scott, Michael DeLisa
Publisher: Wiley / For Dummies
Final Release Date: November 2004
Pages: 380

Tailor Microsoft CRM to manage records and workflow for yourbusiness

Find out how to target your sales efforts and become a customerservice leader

A happy customer is a repeat customer, so how do you make’em happy? You can manage, with Microsoft CRM and thisfriendly guide by your side! Find out how easily you can providesuper service, track your invoices, sell more effectively, maximizeyour leads, and show your customers they’re tops on yourlist.

The Dummies Way

  • Explanations in plain English
  • "Get in, get out" information
  • Icons and other navigational aids
  • Tear-out cheat sheet
  • Top ten lists
  • A dash of humor and fun
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Ebook: $31.99
Formats:  PDF