Communicating Across Cultural Differences
Transnational Leadership
By Beth FISHER-YOSHIDA Ph. D., Ph. D. Kathy D. GELLER
Publisher: AMACOM
Final Release Date: May 2012
Pages: 30

This chapter from Transnational Leadership Development teaches how to communicate across cultures focusing on the interaction between the speakers (direct–indirect), the shared and disparate meaning of words, expressions, and phrases (words–expressions), and to the style of delivering the message (linear–circular). Filled with examples it features a model for communicating more effectively across cultural differences including listening more effectively, forms of inquiry, voicing thoughts and feelings, and empathy.

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