Training That Delivers Results
Instructional Design That Aligns with Business Goals
By Dick Handshaw
Publisher: AMACOM
Final Release Date: May 2014
Pages: 224

Instructional designers and other training professionals are often forced into order-taking roles. The company wants training on a specific topic--business writing, behavioral interviewing, customer service--and a one-size-fits-all module is produced.Training That Delivers Results offers a far better way to educate employees, one that connects learning solutions with strategic business goals. Rather than being told what to teach, proactive designers collect data to define problems and develop training interventions. Written by one of the originators of computer-based training, Handshaw's results-oriented model is systematic, yet flexible, and works for both instructor-led training and e-learning. Readers will learn how to:? Analyze performance gaps? Create targeted performance objectives and connect them with the right measurement tools? Determine the best instructional strategy and the appropriate media? Build consensus with project blueprint meetings? Evaluate the effectiveness of training and use the data to continually improve.Learning goals and business goals should go hand in hand. Here are the tools, worksheets, and assessments needed to tie the learning experience to enhanced performance outcomes--and deliver sustainable, quantifiable business results.

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Great for Revitalizing Training Modules


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  • Concise
  • Easy to understand
  • Well-written


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    Comments about oreilly Training That Delivers Results:

    Dick Handshaw's model uses a continual improvement process to develop and test training content. This structured process is especially helpful for those of us tasked with developing and delivering recurring training modules, such as annual health and safety courses. Using the process will help you deliver consistent, effective, up-to-date results.

    Graphics are effectively used to help the reader keep track of their place in the process.

    If you are looking for tips on how to deliver content this is not your book, but if you need a structured approach to developing standard training modules this is a must read.

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    Ebook:  $34.95
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