The 10 Laws of Trust
Building the Bonds That Make a Business Great
By Joel Peterson
Publisher: AMACOM
Final Release Date: May 2016
Pages: 128

Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled.

In The 10 Laws of Trust , JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk taking and innovation become the norm. And, as Peterson notes, “When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering.”

In clear, engaging prose, highlighted by compelling examples, Peterson details how to establish and maintain a culture of trust. Steps include:

    • Start with integrity
    • Invest in respect
    • Empower everyone
    • Require accountability
    • Create a winning vision
    • Keep everyone informed
    • Budget in line with expectations
    • Embrace conflict
    • Forget “you” to become an effective leader
    • And more

    With this book in hand, you’ll be able to plant the seeds of trust—and reap the rewards of reputation, profits, and success.

Product Details
Recommended for You
Customer Reviews
 
Buy 2 Get 1 Free Free Shipping Guarantee
Buying Options
Immediate Access - Go Digital what's this?
Ebook:  $9.95
Formats:  ePub, PDF