Usable Usability
Simple Steps for Making Stuff Better
By Eric Reiss
Publisher: Wiley
Final Release Date: May 2012
Pages: 240

I stopped reading because I was tempted to steal stuff for mynext book!"
—Steve Krug, author of Don't Make Me Think

If you're serious about creating great user experiences, this isa must-read book! Eric's insights on usability are reinforced withdelightful examples and are presented with a business-smartperspective that few others can match."
—Richard Dalton, Senior Manager, Experience Strategy& Measurement, The Vanguard Group

"I just want it to work!"

That's what "usability" means to the user. It's about whether aproduct or service does what the user wants—andexpects—it to do. And that's what makes people want—ornot want—what you have to sell. This book is packed withsuggestions, steps, and guidelines to help you create products andservices that do what users want. Many of them are unbelievablysimple. They just work.

How to create usable stuff

  • Have clear goals for what you want to accomplish
  • Use the checklists in each chapter to help you spot potentialproblems
  • Learn what makes users happy—or not happy
  • Discover three keys to responsiveness
  • Put logical reasoning to work for you
  • Improve profitability by improving usability
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