Books & Videos

Table of Contents

  1. Chapter 1 What Makes a Web Site Work

    1. Consumer Sensitivity Boot Camp

    2. If You Don’t Like to Exercise...

  2. Chapter 2 Introduction to Information Architecture

    1. The Role of the Information Architect

    2. Who Should Be the Information Architect?

    3. Collaboration and Communication

  3. Chapter 3 Organizing Information

    1. Organizational Challenges

    2. Organizing Web Sites and Intranets

    3. Creating Cohesive Organization Systems

  4. Chapter 4 Designing Navigation Systems

    1. Browser Navigation Features

    2. Building Context

    3. Improving Flexibility

    4. Types of Navigation Systems

    5. Integrated Navigation Elements

    6. Remote Navigation Elements

    7. Designing Elegant Navigation Systems

  5. Chapter 5 Labeling Systems

    1. Why You Should Care About Labeling

    2. Labeling Systems, Not Labels

    3. Types of Labeling Systems

    4. Creating Effective Labeling Systems

    5. Fine-Tuning the Labeling System

    6. Non-Representational Labeling Systems

    7. A Double Challenge

  6. Chapter 6 Searching Systems

    1. Searching and Your Web Site

    2. Understanding How Users Search

    3. Designing the Search Interface

    4. In an Ideal World: The Reference Interview

    5. Indexing the Right Stuff

    6. To Search or Not To Search?

  7. Chapter 7 Research

    1. Getting Started

    2. Defining Goals

    3. Learning About the Intended Audiences

    4. Identifying Content and Function Requirements

    5. Grouping Content

  8. Chapter 8 Conceptual Design

    1. Brainstorming with White Boards and Flip Charts

    2. Metaphor Exploration

    3. Scenarios

    4. High-Level Architecture Blueprints

    5. Architectural Page Mockups

    6. Design Sketches

    7. Web-Based Prototypes

  9. Chapter 9 Production and Operations

    1. Detailed Architecture Blueprints

    2. Content Mapping

    3. Web Page Inventory

    4. Point-of-Production Architecture

    5. Architecture Style Guides

    6. Learning from Users

  10. Chapter 10 Information Architecture in Action

    1. Archipelagoes of Information

    2. A Case Study: Henry Ford Health System

  11. Chapter 11 Selected Bibliography

    1. Information Architecture

    2. Organization

    3. Navigation

    4. Labeling

    5. Searching

    6. Strategy and Process

    7. Usability

    8. General Design

  1. Colophon