Fun Works, 2nd Edition

Book description

Leading-edge organizations have discovered that fun can--and does--translate into bottom line success. By harnessing the power of fun, companies find they can better retain employees and customers, motivate teams, improve productivity, increase innovation, and create a sense of community.
Leslie Yerkes details precisely how eleven successful companies--including Southwest Airlines, Pike Place Fish, Isle of Capri Casinos, EmployEase, and Prudential--have integrated fun into the normal course of business. This new edition provides updates on how these same companies have grown, prospered, and continued to thrive--in spite of national tragedies, natural disaster, growing competition, and changing economic conditions--in part because of the culture they have created through what Yerkes calls "The Fun/Work Fusion."
Yerkes illustrates eleven principles--from capitalizing on the spontaneous to hiring good people and getting out of their way--that will inspire you to inject a sense of playfulness and joy into your workplace. Full of real-life examples, strategies, ideas, resources, tools, tips, and techniques, Fun Works will help any company in any industry become a place where people love to work.

Table of contents

  1. COVER PAGE
  2. TITLE PAGE
  3. COPYRIGHT PAGE
  4. WHAT THEY’RE SAYING ABOUT FUN WORKS
  5. ALSO BY LESLIE YERKES
  6. FOREWORD
  7. PREFACE
  8. PART ONE: Creating the Fun/Work Fusion
  9. INTRODUCTION: The Case for Integrating Fun and Work
    1. PRINCIPLE ONE: GIVE PERMISSION TO PERFORM
    2. PRINCIPLE TWO: CHALLENGE YOUR BIAS
    3. PRINCIPLE THREE: CAPITALIZE ON THE SPONTANEOUS
    4. PRINCIPLE FOUR: TRUST THE PROCESS
    5. PRINCIPLE FIVE: VALUE A DIVERSITY OF FUN STYLES
    6. PRINCIPLE SIX: EXPAND THE BOUNDARIES
    7. PRINCIPLE SEVEN: BE AUTHENTIC
    8. PRINCIPLE EIGHT: BE CHOICEFUL
    9. PRINCIPLE NINE: HIRE GOOD PEOPLE AND GET OUT OF THEIR WAY
    10. PRINCIPLE TEN: EMBRACE EXPANSIVE THINKING AND RISK TAKING
    11. PRINCIPLE ELEVEN: CELEBRATE
  10. PART TWO: The Fun/Work Fusion Principles
  11. PRINCIPLE ONE: Give Permission to Perform
    1. ALLOW PEOPLE TO BRING THEIR WHOLE SELVES TO WORK EACH DAY
    2. World Famous: Pike Place Fish
    3. Update: 2006
    4. The Doing vs Being Key
  12. PRINCIPLE TWO: Challenge Your Bias
    1. REMOVE SELF-IMPOSED BELIEFS THAT ROADBLOCK THE RELEASE OF YOUR FULL BEING
    2. Harvard University Dining Services
    3. Update: 2006
    4. The Forgiveness Key
  13. PRINCIPLE THREE: Capitalize on the Spontaneous
    1. THIS IS NOT A PROGRAM BUT A PHILOSOPHY. IT’S NOT WHAT YOU DO, IT’S WHO YOU ARE
    2. Southwest: Airlines
    3. Update: 2006
    4. The Effectiveness Key
  14. PRINCIPLE FOUR: Trust the Process
    1. YOU CAN’T MUSCLE ENERGY. A LAUGH THAT IS FORCED IS NOT A TRUE LAUGH
    2. Employease: Inspiring Human Resources
    3. Update: 2006
    4. The Trust Key
    5. WE DON’T ALL DO IT THE SAME WAY
  15. PRINCIPLE FIVE: Value a Diversity of Fun Styles
    1. Blackboard, Inc.: Changing Learning through the Internet
    2. Update: 2006
    3. The Challenge Your Thinking Key
  16. PRINCIPLE SIX: Expand the Boundaries
    1. DON’T MAKE RULES THAT LIMIT THE PROCESS
    2. Process Creative Studios, Inc.: A better way of doing things
    3. Update: 2006
    4. The Time for Renewal Key
  17. PRINCIPLE SEVEN: Be Authentic
    1. BE TRUE TO YOUR BEST SELF AT ALL TIMES. BE CONSCIENTIOUS
    2. Isle of Capri Casinos, Inc.: Isle Style
    3. Update: 2006
    4. The Balance Key
  18. PRINCIPLE EIGHT: Be Choiceful
    1. EMBRACE THE WHOLE PERSON
    2. Russell-Rogat acquired by: Lee Hecht Harrison
    3. Update: 2006
    4. The Question Key
  19. PRINCIPLE NINE: Hire Good People and Get Out of Their Way
    1. TRUST YOUR EMPLOYEES TO USE THEIR JUDGMENT
    2. One Prudential Exchange: Safe to Say
    3. Update: 2006
    4. The Metaphors Key
  20. PRINCIPLE TEN: Embrace Expansive Thinking and Risk Taking
    1. LEARN HOW TO HARNESS AND DEVELOP: THE FULL POTENTIAL OF EMPLOYEES
    2. Will Vinton Studios: Making Raisins into Stars
    3. Update: 2006
    4. The Journey vs Destination Key
  21. PRINCIPLE ELEVEN: Celebrate
    1. THERE IS NOTHING MORE FUN THAN THE CELEBRATION OF SUCCESS
    2. American Skandia: We Celebrate All the Time
    3. Update: 2006
    4. The Heart Key
  22. PART THREE: Activating the Fun/Work Fusion
  23. CONCLUSION: Opening Our Minds and Letting Fun Happen
    1. Conclusion: 2006
  24. PART FOUR: Putting Fun to the Test
  25. The Fun/Work Fusion Inventory
    1. ALLOW PEOPLE TO BRING THEIR WHOLE SELVES: TO WORK EACH DAY
    2. REMOVE SELF-IMPOSED BELIEFS THAT ROADBLOCK: THE RELEASE OF YOUR FULL BEING
  26. THIS IS NOT A PROGRAM BUT A PHILOSOPHY IT’S NOT WHAT YOU DO IT’S WHO YOU ARE
  27. PRINCIPLE FOUR: Trust the Process
    1. YOU CAN’T MUSCLE ENERGY: A LAUGH THAT IS FORCED IS NOT A TRUE LAUGH
  28. PRINCIPLE FIVE: Value a Diversity of Fun Styles
    1. WE DON’T ALL DO IT THE SAME WAY
  29. PRINCIPLE SIX: Expand the Boundaries
    1. DON’T MAKE RULES THAT LIMIT THE PROCESS
    2. BE TRUE TO YOUR BEST SELF AT ALL TIMES: BE CONSCIENTIOUS
    3. EMBRACE THE WHOLE PERSON
    4. TRUST YOUR EMPLOYEES TO USE THEIR JUDGMENT
    5. LEARN HOW TO HARNESS AND DEVELOP: THE FULL POTENTIAL OF EMPLOYEES
  30. THERE IS NOTHING MORE FUN: THAN THE CELEBRATION OF SUCCESS
  31. INDIVIDUAL PRINCIPLE
  32. TOTAL SCORE
  33. OTHER VOICES Stories of Fun at Work
    1. Fun Is The Way We See Our World
    2. Become Involved in the Process
    3. Be Inclusive, Not Exclusive
    4. Fun is a Process, Not an Event
    5. Turn Fun-Killers into Fun-Lovers
    6. Restrictive Environments Reduce Fun
    7. Fun Cannot Be Imposed
    8. Why Haven’t I Chosen Fun?
    9. The Team that Plays Together, Stays Together
    10. Fun Promotes Teamwork and Cooperation
    11. Love What We Do
    12. Have Fun: Become a Sage
    13. Am I Getting Paid to Do This?
    14. Put Your Arms Around Fun
    15. It’s Hard to Have Fun Alone
    16. Fun Is Not a Sugar Coating
    17. To Make Fun Happen, Make Choices
    18. Creating Games Improves Results
    19. Fun is Learning from Bad Ideas
    20. Like a Bunch of Bad Little Kids
    21. Fun is Losing Your Self in Your Work
  34. ACKNOWLEDGMENTS
  35. INDEX
  36. FUN/WORK FUSION RESOURCES
    1. THE FUN/WORK FUSION EXPERIENCE
    2. FUN/WORK FUSION INVENTORY
    3. CUSTOM KEYNOTE ADDRESSES
  37. LESLIE A. YERKES
  38. ABOUT BERRETT-KOEHLER PUBLISHERS
  39. BE CONNECTED
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    3. PARTICIPATE IN THE DISCUSSION
    4. GET QUANTITY DISCOUNTS
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Product information

  • Title: Fun Works, 2nd Edition
  • Author(s): Leslie Yerkes, Jim Kouzes
  • Release date: April 2007
  • Publisher(s): Berrett-Koehler Publishers
  • ISBN: 9781576755181