Book description
Caring Is a Competitive AdvantageSuffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization—because ultimately, as they write, “Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”
Table of contents
- Cover
- Title Page
- Copyright Page
- Dedication
- Contents
- Foreword
- PART ONE: An Introduction to Suffering, Compassion, and Work
- PART TWO: Awakening Compassion in Our Work Lives
- PART THREE: Awakening Compassion Competence in Organizations
- PART FOUR: Blueprints for Awakening Compassion at Work
- EPILOGUE: A CALL TO AWAKEN
- Notes
- Acknowledgments
- Index
- About the Authors
Product information
- Title: Awakening Compassion at Work
- Author(s):
- Release date: February 2017
- Publisher(s): Berrett-Koehler Publishers
- ISBN: 9781626564473
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