Oracle's Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company's sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.
This book gives you deep insight in the important administration tasks related to user authentication, authorization, and user management.
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The book ensures that you know what you are doing and why you are doing it by providing useful insight along with detailed practical instructions. It contains a multitude of explanatory tables, screenshots, and precise diagrams to illustrate the topics.
The material has been carefully selected from Packt's fuller 572 page Oracle Siebel CRM 8 Installation and Management.
Who this book is for
The book is written with the role of an application administrator in mind who wants to deepen her or his understanding on how user authentication, authorization, and user management are carried out correctly in Siebel CRM.