Microsoft Dynamics CRM 2011 Cookbook
By Dipankar Bhattacharya
Publisher: Packt Publishing
Final Release Date: June 2013
Pages: 406

In Detail

Without a comprehensive understanding of deployment scenarios and steps, it is really difficult to install and maintain Dynamics CRM 2011 within complex IT infrastructures. Done badly, it can cause serious future maintenance and optimization issues.

Administration of CRM systems is equally complex and important; unless efficiently done, it can create fuss in the system and potentially bring down end user satisfaction. Configuration and customization of the system has to be done very carefully too so that it can meet the functional needs appropriately.

“Microsoft Dynamics CRM 2011 Cookbook” is a hands-on guide, providing clear, step-by-step instructions to deploy, maintain, optimize, and administer Dynamics CRM 2011 along with advanced configuration and customization processes, to give us a strong advantage in creating successful CRM applications.

This book introduces Dynamics CRM 2011 by describing the important aspects of the system. It will take you through a number of clear and practical recipes from successful deployment, hassle-free maintenance, and effective administration to advanced level configuration and customization techniques.

You will learn from a range of deployment and maintenance topics such as how to configure CRM to use claim-based authentication using AD FS, how to enable tracing in CRM servers, how to recover from server failures, and how to optimize server performance. This book will also discuss how to schedule Data Duplication detection jobs, enable auditing, export and import managed/unmanaged solutions, create 1:N, N:1, or N:N relationships between entities, configuring role based forms, adding a new button in the ribbon, SharePoint integration with CRM, and configuring a dialog or workflow.

You will learn everything you need to know, from deployment, administration, and maintenance to configuration, integration, and customization for your Dynamics CRM 2011 application.

Approach

This is a Cookbook with recipes aimed at all levels with lots of practical walkthroughs for virtualization techniques.

Who this book is for

This book is great for Dynamics CRM 2011 professionals who have a beginner level understanding of the system and are looking to get a good grounding in how to deploy, maintain, configure, and customize a Dynamics CRM 2011 application efficiently. It’s assumed that the reader has a basic level understanding of IT infrastructure topologies along with functional knowledge of Dynamics CRM 2011 Sales, Marketing, and Services modules.

Product Details
Recommended for You
Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
oreillyMicrosoft Dynamics CRM 2011 Cookbook
 
4.5

(based on 4 reviews)

Ratings Distribution

  • 5 Stars

     

    (2)

  • 4 Stars

     

    (2)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Easy to understand (3)

Cons

No Cons

Best Uses

  • Intermediate (4)
  • Novice (4)
  • Student (3)
    • Reviewer Profile:
    • Developer (3)

Reviewed by 4 customers

Displaying reviews 1-4

Back to top

 
5.0

MS CRM 2011 Cookbook - A Masterpiece !!

By http://mscrmbynic.wordpress.com

from Pune

About Me Developer

Verified Reviewer

Pros

  • Easy to understand
  • Helpful examples
  • Well-written

Cons

  • Too basic

Best Uses

  • Intermediate
  • Novice
  • Student

Comments about oreilly Microsoft Dynamics CRM 2011 Cookbook:

For every CRM new guys. this is the book you were waiiting for. A must buy. Every chapter is thoroughly described with visios and examples. You can get in depth knowledge about how industry works within CRM and how CRM can brings changes to industry w.r.t to growth,profit. A Great book to learn,adapt CRM.

 
5.0

Very good book abour Dynamics CRM 2011

By Guillermo

from Santiago de Chile

About Me Developer, Educator, Sys Admin

Verified Reviewer

Pros

  • Accurate
  • Concise
  • Easy to understand

Cons

    Best Uses

    • Intermediate
    • Novice
    • Student

    Comments about oreilly Microsoft Dynamics CRM 2011 Cookbook:

    This book is extremely useful to anyone who works with Dynamics CRM 2011 as either a user or as a consultant. The book takes us through a broad and comprehensive view of the platform and including also many aids that are not found anywhere else.

    Describes all of the installation details from simple platforms to more complex including multiple servers, aptly describes many key aspects in mantencion for optimum performance permanently as also on the use of debugging tools to find problems.

    It describes all areas configuration including the sitemap configuration and ribbon configuration, also talks about integration with others platforms as SharePoint, Yamer, Skype. Finally a full chapter about workflows and dialogs.

    I have worked with Dynamics CRM 2011 for several years and have read a lot about it, this book has been a great contribution to my knowledge to address in a better way situations I have encountered many times.

    http://bit.ly/190uohz

     
    4.0

    Good book for learning Dynamics CRM

    By Ian

    from NE England

    Verified Reviewer

    Pros

    • Helpful examples

    Cons

      Best Uses

      • Intermediate
      • Novice
      • Student

      Comments about oreilly Microsoft Dynamics CRM 2011 Cookbook:

      Like other cookbooks from Packt this one has several chapters broken down into easily digestible recipes which are easy to follow and dip in and out of at need.

      The book is thorough in it's coverage and includes many useful screenshots which aid in following recipes for those who are new to Dynamics CRM.

      (Disclaimer: I was a technical reviewer for this book. I did not receive payment for either the technical reviewing or for leaving this review)

       
      4.0

      expand your knowledge on CRM 2011

      By Guido Preite

      from Italy

      About Me Developer

      Verified Reviewer

      Pros

      • Easy to understand

      Cons

      • Not comprehensive enough

      Best Uses

      • Intermediate
      • Novice

      Comments about oreilly Microsoft Dynamics CRM 2011 Cookbook:

      Dynamics CRM 2011 is a huge platform and is impossible to cover all the aspects only with one book. The author knows the platform and provides a good overview for several topics (installation, customization, data management, ...)
      A complete review (chapter by chapter) can be found here: http://www.crmanswers.net/2013/06/dynamics-crm-2011-cookbook.html

      Displaying reviews 1-4

      Back to top

       
      Buy 2 Get 1 Free Free Shipping Guarantee
      Buying Options
      Immediate Access - Go Digital what's this?
      Ebook:  $35.99
      Formats:  ePub, Mobi, PDF