Storytelling for User Experience
Crafting Stories for Better Design
By Whitney Quesenbery, Kevin Brooks
Publisher: Rosenfeld Media
Final Release Date: April 2010
Pages: 298

We all tell stories. It's one of the most natural ways to share information, as old as the human race. This book is not about a new technique, but how to use something we already know in a new way. Stories help us gather and communicate user research, put a human face on analytic data, communicate design ideas, encourage collaboration and innovation, and create a sense of shared history and purpose. This book looks across the full spectrum of user experience design to discover when and how to use stories to improve our products. Whether you are a researcher, designer, analyst or manager, you will find ideas and techniques you can put to use in your practice.

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Rosenfeld MediaStorytelling for User Experience
 
2.5

(based on 2 reviews)

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1.0

Not very good

By Ben

from Bay Area, CA

Verified Buyer

Pros

  • Easy to understand

Cons

  • Content Is Obvious
  • Limited Useful Content
  • Not comprehensive enough
  • Not Insightful

Best Uses

    Comments about Rosenfeld Media Storytelling for User Experience:

    Not impressed with the book. There are entire sections and questionably-useful anecdotes devoted to nearly self-evidence concepts like, for example, that the listeners of a story each having their own interpretation of what is told to them. The first three chapters could have been summed up in a few paragraphs or a few pages at most.

    (6 of 6 customers found this review helpful)

     
    4.0

    Great book, great topic, great stories!

    By Ronnie

    from Tinton Falls, NJ

    About Me Consultant, Educator

    Pros

    • Helpful examples
    • Well-written

    Cons

      Best Uses

      • Intermediate
      • Novice
      • Student

      Comments about Rosenfeld Media Storytelling for User Experience:

      Whitney and Kevin have a great book here. Having heard Kevin's storytelling presentation prior to getting the book (incidentally, the usabilitynj meeting which is actually referenced in the book!), I was looking forward to seeing how this important UX topic would read. It reads great. As one would expect, the book is chock full of stories, which in turn support the thesis that storytelling is an ageless, powerful technique to convey information.

      A pragmatic and enjoying read, we will be featuring this book (and it's concepts) in the Rutgers Mini-Masters Certificate in UXD.

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