Blind Spot
Illuminating the Hidden Value in Business
By Steve Diller, Nathan Shedroff, Sean Tauber
Publisher: Rosenfeld Media
Final Release Date: November 2016

Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers.

In Blind Spot, you'll learn how exceptional organizations—from Disney to Instagram—innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business—and even your shareholders.

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Ebook:  $14.00
Formats:  DAISY, ePub, Mobi, PDF